Operations Manager

Hajoca Corporation is a leading wholesale distributor of plumbing, heating, & cooling, and industrial supplies.
Hajoca Richmond is looking for an Operations Manager in Richmond, VA.

The Operations Manager will ensure all business operations are conducted efficiently, profitably, and in compliance with company policy.

Responsibilities include:

• Ensure that all business operations are being conducted in the most efficient, effective, and profitable manner.
• Analyze and manage the processes used in all aspects of the Profit Center’s business, solving problems as they arise and continually investigating opportunities for productivity improvement.
• Manage, schedule, and train co‑workers to ensure efficient, effective, and profitable operation of all job functions.
• Assist with recruiting, developing, training, coaching, and managing the Profit Center team.
• Analyze sales and inventory performance reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing.
• Review daily sales and inventory reports and address issues immediately.
• Evaluate inventory management reports regularly to ensure an accurate and efficient annual physical inventory.
• Resolve all customer, vendor, and carrier complaints and disputes quickly and effectively.
• Ensure the Profit Center conducts all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in compliance with the company’s Safety Standards, OSHA, and applicable regulations.
• Safeguard and maintain all Profit Center assets — buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned.

• 5+ years of operations experience
• 1+ year leadership experience
• Able to drive for company business. As a company business driver you must:
  • Be at least 18 years old.
  • Possess a proper and valid driver’s license.
  • Have a driving record that meets the criteria for an authorized driver per company policy.
• Possess leadership qualities and is viewed as a leader.
• Effectively use Microsoft Office (Outlook, Word, Excel) to communicate, maintain contact files and appointments, and analyze performance data.
• Possess and maintain product knowledge related to the specific Profit Center market.
• Be able to create and nurture a positive team environment, training and inspiring co‑workers to achieve the highest levels of customer and employee satisfaction.
• Build and maintain influential relationships with customers and vendors.
• Have a strong work ethic and high standard of integrity.
• Interpret performance report data to determine effectiveness of business operations and take appropriate action to adjust processes to maximize profitability.
• Comprehensive knowledge of and ability to enforce OSHA, DOT and other material handling and facility safety regulations.
• Learn and operate computer‑related systems used for business operations.
• Add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
• Effectively read, write, speak, and understand English.

Our culture rewards employees who drive business and share in financial success. In addition to a competitive starting wage, we offer a profit‑sharing program that provides each team member with a direct share of the profits on an annual basis. We also provide the following benefits:

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long‑Term Disability
• Pre‑tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k) and retirement cash account with company contributions
• Targeted training programs focused on personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected class. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities.

Employment is contingent upon successful completion of a drug screening and criminal background investigation subject to applicable laws.