Enterprise Payments Manager – Strategic Intent & Change Management

Responsibilities

• Manage the Strategic Intent and Change Management function for the Enterprise Payments Program Management Office
• Collaborate closely with business leaders to develop and track against strategic prioritization and planning frameworks
• Oversee the change management process to ensure operational readiness and to mitigate risk impacts
• Execute planning and prioritization processes for key leaders and stakeholders
• Lead a high performing team of project and process managers
• Drive the execution of resource capacity planning exercises in collaboration with business partners
• Manage large scale change management processes
• Demonstrate strong communication skills
• Manage a large group of stakeholders
  
  Track organizational priorities against KPIs/OKRs
• Drive complex planning strategies while providing strategic direction
• Own reporting and escalations structure

• High School Diploma, GED, or Equivalent Certification
• At least 3 Years of project management, product management or program management experience
• At least 3 years of people leadership experience
• At least 3 years managing stakeholders across business functions
• At least 2 years of experience using Google Suite or Microsoft Office
• Bachelors Degree or Military Experience (preferred)
• PMP, Lean, Agile or Six Sigma certification (preferred)
• At least 5 years in people leadership experience (preferred)
• At least 8 years of project or program management experience (preferred)
• At least 3 years of banking payments experience (preferred)
• At least 5 years of experience supporting, partnering and interacting with internal and external stakeholders (preferred)
• At least 2 years of product or tech experience (preferred)