Zone Superintendent

Unit: Facilities Operations Admin

Department: Facilities Ops Admin

VCU’s Facilities Management Department is seeking to hire a
Zone Superintendent for Facilities Operations.

The Zone Superintendent supervises and manages the facilities stewardship program of a geographically distinct zone atthe University. The Superintendent organizes, leads, instructs,plans, schedules and directs a team of skilled and semi-skilled multi-craft trades staff. The Superintendent sets and communicates expectations related to the goals and objectives of the unit and provides constructive feedback and training to ensure that the necessary knowledge and skills are in place to accomplish goals.

The Superintendent manages performance utilizing University policies and guidelines including all recruiting, discipline,evaluations and employee work profiles.

Zone Superintendents play a critical role in planning and coordinating the work of multiple trades to ensure high quality work, and exceptional customer service with an eye toward optimizing efficiency and effectiveness of operations in the zone.

Focusing on reinvestment and deferred maintenance program development, this role assists in the performance of strategic planning.

The Zone Superintendent is responsible for the repair and maintenance of building systems, including interior and exterior infrastructure; maximizing availability and minimizing cost of operation while providing the customer with the greatest utility and the highest possible level of service. The role directs allwork in the zone associated with preventative maintenance schedules to extend the life of the equipment and systems, maximize energyand resource conservation, and minimize emergency service calls.

This role provides direction to a trade’s team and is charged with establishing key performance indicators and metrics. The Zone Superintendent consistently develops, utilizes and completes reports/queries, to include work load management reports such asbacklog/aging reports utilizing a computer maintenance management system.

• Expectations are clear, well communicated, and relate to thegoals and objectives of the department or unit
• Responsible for all recruitments and establishment of employee work profiles and performance goals
• Staff have the necessary knowledge, skills, and abilities to accomplish goals
• Requirements of the performance management system are met an devaluations are completed by established deadlines with proper documentation
• Performance issues are addressed and documented as theyoccur
• Safety issues are reviewed and communicated to ensure a safeand healthy workplace

• Goals are achieved in a timely manner
• Staff is well organized and prepared for tasks at hand
• Staff receive frequent, constructive feedback
• Staff members have been instructed and understand the objectives and direction of the group
• Subordinates can assume duties without assistance on short notice
• Fosters teamwork and communication within Facilities Operations
• Shares information and ideas to improve customer service and promote Facilities Managements goals

• Work is completed safely, efficiently, and effectively
• Reporting is accurate and timely
• Consistently develop, utilize, and complete management reports/queries
• Priorities are handled in appropriate fashion and according to established SOP’s
• Establish, schedule, and oversee zone preventive maintenance schedules
• Materials necessary to execute maintenance plans are available to facilitate timely, smooth workflow
• Support all efforts related to AiM, to include AiM Go

• Comply with all Procurement and Facilities Management policies and guidelines
• Work is completed efficiently and effectively; achieving thebest possible results within the budget framework
• Risk Management
  - Demonstrates a commitment to risk assessment(considering cost, benefit, and impact); utilizes identified internal control mechanisms; practices routine verification of the accuracy of data
• Complete on line reconciliation of monthly credit card statements in accordance with established SOPs

• Materials necessary to execute…