Graduation Audit Specialist

Working Title Graduation Audit Specialist Role Title Education Support Spec III Role Code 29144-SW FLSA Nonexempt Pay Band 04 Position Number  Agency Germanna Community College Division Germanna Community College (Div) Work Location Culpeper - 047 Hiring Range $59,189- $65,766; plus full state benefits Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options?

-Telework options are subject to change based on business needs
- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday-Friday: 8:00AM-5:30PM

Or as scheduled

Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay.

Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking and many other activities.

This crucial role involves preparing student records for program completion, assisting the front with related inquiries, and aiding in the planning and execution of commencement ceremonies. Key responsibilities include conducting degree audits, processing graduation applications, and managing the student graduation list for each conferral period. The specialist will work closely with the Assistant Registrar and serve as a frontline representative in Admissions and Records (A&R), guiding students as they approach the completion of their academic programs.

This position requires high-quality service delivery, ensuring a seamless transition for students through the conferral process, from being candidates to becoming graduates. The Graduation Audit Specialist will be the primary contact for graduating students, focused on streamlining services and offering consistent, caring support throughout the graduation process. This role is characterized by a holistic care approach, employing a case management strategy to effectively support student graduation.

• The Graduation Audit Specialist will be the primary contact for graduating students, focused on streamlining services and offering consistent, caring support throughout the graduation process.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Minimum of 2–3 years of professional experience working within a higher education setting, preferably within enrollment services, registration, or student affairs.
• Experience with database management, including data entry, records maintenance, and generating accurate reports from administrative databases.
• Minimum of 2 years of extensive customer service experience, with a demonstrated ability to navigate high-volume, time-sensitive environments.
• Demonstrated ability to accurately interpret institutional policies and academic regulations to evaluate, process, and apply course exceptions and student petitions to degree audits.
• Demonstrated ability to handle sensitive and confidential student records in strict compliance with FERPA regulations.
• Demonstrated ability to analyze complex student records to identify graduation deficiencies, and communicate clear, actionable procedures and deadlines to students, advisors, and campus stakeholders in a fast-paced, time-sensitive environment.
• Minimum of 2 years of experience assisting in the production, proofreading, and preparation of high-profile event publications, ceremony programs, and related commencement materials with a high degree of typographical and structural…