Senior Field Trainer - Waterworks

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries:
Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.

Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Role Overview :

The Senior Field Trainer - Waterworks serves as a lead within the Field Training organization, responsible for driving performance, shaping capability development, and elevating the overall effectiveness of the training function.

This role extends beyond facilitation—Senior Field Trainers lead by example, mentor peers, advise and influence strategic learning and development projects, and drive business outcomes through deep partnerships with field leadership and active contribution to enterprise learning initiatives. They operate as trusted advisors to senior stakeholders, ensuring training is aligned to strategic priorities and executed with consistency and impact.

Location:

This role supports leaders and associates in the Waterworks Customer Group and requires (on average) 25-50% travel for in-person trainings, meetings or special projects.

The role is approved for hybrid work across the United States or out of Ferguson's corporate offices in Newport News, VA, according to company policy.

Tampa, FL area preferred.

Responsibilities:

Lead Performance through Influence & Facilitation Lead high-impact training that drives measurable performance and behavior change

Model best-in-class facilitation

Adapt delivery to engage experienced audiences and reinforce priorities

Mentor & Develop the Field Training Team Lead and mentor Field Trainers to elevate team capability

Coach newer trainers to accelerate development and effectiveness

Reinforce consistency through feedback, guidance, and example

Cultivate Strategic Field Partnerships Build consultative relationships with GMs, RVPs, and HRBPsIdentify performance gaps and align training to business needs

Influence leaders to prioritize development that drives long-term results

Drive Enterprise Training Initiatives Lead and support high-profile Academy programs, both in the field and at headquarters, ensuring strong execution and alignment

Represent Business Learning in key enterprise initiatives

Ensure consistent rollout and adoption across regions

Shape & Enhance Training Strategy Partner with Academy schools and functional leaders to design and refine high-impact training programs

Apply field insight to ensure relevance and practical application

Identify and drive improvements in training delivery and outcomes

Proactively deliver development solutions aligned to business needs

Deliver Consistent, Scalable Learning Solutions Implement training with consistency across teams and regions

Reinforce enterprise initiatives through repeatable learning experiences

Support onboarding to accelerate readiness and performance

What Success Looks Like:

Senior Field Trainers operate at a higher level through active mentorship and leadership

Strong, trust-based relationships with senior field leaders

Training is aligned to strategy and drives measurable impact

Enterprise initiatives are delivered with consistency, credibility, and strong field adoption

Qualifications:

Bachelor’s degree in a related field or equivalent work experience

Subject matter expertise in Waterworks is required

Minimum of 5 years’ experience (ideally in a field support, sales, or business leadership role)
Certifications in learning & development (i.e. ATD, CPTD) are a plus…