Manager, Document Control

Atlanta, GA

Richmond, VA

R

Owns the Facilities Capital document control strategy, standards, and systems for QTS as the owner across the project lifecycle, and leads the team that executes it. The role governs two disciplines end to end: (1) design-document control — defining QTS documentation requirements and verifying that Architects, Engineers, OFCI vendors, and Contractors deliver, review, and revise drawings, submittals, and RFIs to those requirements with a complete, defensible audit trail;

and (2) closeout/turnover documentation — defining acceptance criteria for as-builts, O&M manuals, warranties, permits, and asset data, then reviewing, accepting, and transmitting the record set to Technical Operations at Substantial and Final Completion. Embeds document control requirements into A/E and contractor agreements, enforces compliance through project governance and closeout milestones, and safeguards the confidentiality and retention of critical infrastructure records.

As a people leader, sets document control policy, manages and develops the Document Control Lead, andrepresentsdocument control in project governance. Reports to the Sr. Manager, Project Controlsand partners closely with the Manager, Data Analytics & Information Managementso controlled records feed the governed CPR data foundation and remainaudit-ready.

• Establish and govern the enterprise document and information control system that all CPR projects operate within, defining QTS numbering, naming, revision, and metadata standards and confirming each project is set up to them.
• Maintain the owner’s recordof all drawings and design documents issued bythe design team (A/E) and Contractors through each project stage, withrevision andstatusverified against the contract deliverable list.
• Govern the owner’s RFI, submittal, and design-review workflows — consolidating QTS comments, meeting contractual review windows, verifying teams are working from the current Issued-for-Construction set, and escalating overdue or at-risk items to the Project Team.
• Define QTSBIM, model,anddata deliverable requirements(e.g., Autodesk ACC / BIM 360),verifydeliveredmodelsanddrawing registersmeet them, and resolve issues that threaten information flow or audit-trail integrity.
• Draft and maintain the document control, as-built, and turnover requirement exhibits used in QTS RFPs and A/E, contractor, and vendor agreements, so documentation obligations are contractually enforceable from award.
• Control access to sensitive site, security, and critical-infrastructure drawings — administering permissions, watermarking, and controlled-distribution rules for internal staff and external partners.

• Own turnover documentation requirements and acceptance criteria — as-builts, O&M manuals, warranties, permits, and asset data — defining what constitutes an acceptable record set, formally accepting or rejecting submissions from the design team and contractors, and transmitting the approved record set to Technical Operations at Substantial and Final Completion.
• Enforce delivery of turnover documentation through contract terms and project governance, recommending retention or closeout milestone holds where submissions are incomplete or non-compliant.
• Partner with Technical Operations to define and verify the asset, equipment, and warranty data required at turnover, ensuring it is delivered in a structured format that loads cleanly into the CMMS / asset management system.
• Administer records retention, legal hold, audit support, and long-term archiving of capital project documentation — including permits, inspection records, AHJ correspondence, and contract documents — producing records on request for audit, insurance, or claims and disputes.
• Establish Day-2 / Facilities Capital document control disciplineandcapturelessons learned at each project stageintothe CPR lessons-learned repository.

• Author and maintain document control guidance, procedures, and administrative standards aligned to QTS protocols — serving as the…