Head of Product- CareScout Insurance
Listed on 2026-09-03
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Management
Corporate Strategy, Risk Manager/Analyst, Project & Program Management
Vice President, Head of Product
- Care Scout Insurance
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – enabling individuals to move gracefully along the aging continuum on their own terms.
Care Scout Insurance is a division of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.
POSITION LOCATION
Richmond, VA or New York, NY Onsite
YOUR ROLE
As Head of Product for Care Scout Insurance you will have end-to-end accountability for Care Scout Insurance product strategy, design, and performance, leading a critical function that shapes the future of long-term care solutions. This role owns the strategic direction and execution of a major functional area, translating enterprise priorities into product strategy while influencing outcomes across the business.
What you will be doing
- Product Strategy and Vision
- Define and lead the long-term vision and product strategy for Care Scout Insurance, aligned with enterprise growth and customer needs
- Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions
- Drive a multi-year roadmap that integrates insurance products with broader Care Scout services ecosystem
- Portfolio Leadership and Performance
- Own the full product lifecycle from concept through launch, scaling and optimization
- Establish and manage profitability, risk and performance metrics to guide executive decisions
- Continuously assess portfolio health and optimize offerings to improve growth, margin and customer outcomes
- Innovation and Product Development
- Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings
- Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey
- Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment, and go to market strategy
- Cross-Functional Leadership
- As part of the Care Scout leadership team, partner closely with Finance, Distribution, Underwriting and Claims to deliver integrated solutions
- Develop leadership capabilities within the team and foster a culture of accountability, ownership and continuous improvement
- Drive alignment and clarity across stakeholders to enable speed and decisiveness
What you bring
- 15+ years of experience in product management, insurance, or financial services with a deep expertise in insurance product design.
- Proven track record of leading product strategy and P&L ownership at scale
- Experience with long-term care, life/health insurance, or adjacent markets strongly preferred
- Strong enterprise leadership mindset, with ability to influence at C-suite level and across functions
- Demonstrated ability to translate strategy into execution and deliver measurable outcomes
- Strategic, forward-thinking and comfortable with complexity and ambiguity.
ADDITIONAL INFORMATION
National Range: $195,
NYC Range: $195,
Disclaimer:
This role will be located in Richmond, VA or New York City. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
Employee Benefits & Well-Being
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long-Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
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