Division Manager, Mission Critical Services
Listed on 2026-09-05
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Management
Operations Management, Project & Program Management, General Management
About Us
We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.
Job SummaryDescriptionEMCOR Services Aircond Corporation
Job Title:
Division Manager, Mission Critical Services
Department:
Operations & Maintenance
Reports to:
Director of Projects & O&M
FLSA Status:
Exempt
Location:
Richmond, VA
Company: EMCOR Services Aircond
Company Overview
EMCOR Services Aircond, a wholly owned subsidiary of EMCOR Group, Inc., is the Southeast’s largest provider of commercial and industrial heating, ventilating, and air-conditioning (HVAC) services. For over 85 years, Aircond has delivered comprehensive HVAC solutions to businesses, deploying expert field technicians for maintenance, repairs, and energy-efficient system replacements. Guided by three generations of family leadership and backed by the strength of EMCOR Group, Inc.,
a Fortune 500 company, Aircond combines deep industry expertise with a commitment to innovation and reliability. Today, we serve single and multi-site clients with a full spectrum of facility services, ranging from HVAC service to complete operations and maintenance solutions. Learn more at
Position Summary
The Division Manager, Mission Critical Services is responsible for the overall leadership, operational performance, strategic growth, and financial success of EMCOR Services Aircond's Mission Critical Operations & Maintenance (O&M) business within an assigned division.
This position provides strategic leadership, operational oversight, financial accountability, and organizational direction for multiple mission critical service operations, ensuring consistent execution, customer satisfaction, workforce development, and sustainable business growth across the division.
The Division Manager serves as the senior business leader for the division and is responsible for establishing the operating strategy, driving financial performance, developing organizational capability, supporting customer retention and growth initiatives, and ensuring operational consistency across all assigned Mission Critical accounts.
Working closely with the Director of Projects & O&M, this role helps shape long-term business strategy, supports market expansion efforts, and develops scalable operating systems capable of supporting continued growth throughout the Mission Critical Services business.
Essential Duties and Responsibilities include but are not limited to the following:
Strategic Leadership Support & Business Management- Lead and oversee the overall performance of the mission critical services division.
- Develop and execute divisional business plans aligned with organizational objectives and growth strategies.
- Partner with the Director of Projects & O&M to establish long-range operational, financial, and workforce planning initiatives.
- Support customer expansion opportunities, business development efforts, and strategic growth initiatives within assigned markets.
- Ensure operational readiness and successful integration of new facilities, campuses, and customer contracts.
- Develop scalable operating models, standardized procedures, and business processes that support continued expansion.
- Identify opportunities for business growth, service diversification, and market expansion.
- Support successful onboarding and integration of new customers, facilities, and service offerings.
- Provide leadership and guidance to District Managers responsible for day-to-day facility service operations and customer delivery.
- Establish operating standards, service expectations, and performance metrics across all districts and customer locations.
- Ensure consistency in maintenance execution, service delivery, emergency response, staffing practices, and customer support.
- Monitor operational performance across the division and implement corrective actions when performance targets are not achieved.
- Drive continuous improvement initiatives focused on efficiency, productivity, reliability, and customer…
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