Operations Manager; Systems Integration

Operations Manager

The Operations Manager plays a key leadership role in the growth and success of the business unit by driving operational performance, profitability, client satisfaction, and strategic objectives. This position partners closely with the Business Unit Manager and Business Development team to optimize resources, develop talent, strengthen client relationships, and ensure successful execution of engineering and automation projects.

The Operations Manager provides leadership across project execution, staffing, financial performance, business development, and client management while fostering a collaborative, high-performing team culture.

• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) match and 100% Employee Stock Ownership Plan
• Strong reputation within the engineering and systems integration industry
• Excellent opportunity for professional development and career advancement

• Report to the Business Unit Manager and oversee assigned operational functions within the business unit, including coordination with other business units.
• Support the development and execution of short- and long-term strategic plans, including revenue and profitability objectives.
• Prepare and support periodic business reporting and participate in business unit leadership meetings.
• Promote a positive, collaborative culture while ensuring effective day-to-day operations of the team.
• Ensure operational activities, including timesheet approvals, expense reports, invoicing, and other administrative requirements, are completed accurately and on schedule.
• Support recruiting and hiring initiatives in accordance with the business unit’s strategic staffing plan.
• Manage staffing changes, including hiring, promotions, and terminations, in partnership with Human Resources.
• Support and provide recommendations to the Business Unit Manager regarding employee compensation, salary adjustments, and bonuses.
• Monitor employee performance and ensure timely completion of annual performance evaluations.
• Evaluate project requirements, staffing needs, and employee competencies to maintain an effective and appropriately skilled resource pool.
• Support employee career development, mentoring, and professional growth.
• Partner with the Business Unit Manager and Business Development team to identify and pursue new business opportunities.
• Manage business unit communications and special initiatives, including internship, community service, and employee development programs.
• Develop and maintain key customer relationships, including contract and rate negotiations, client-specific staffing strategies, business development, and long-term account planning.
• Provide leadership and oversight for projects of varying size and complexity, including scope, schedule, budget, quality, resource allocation, and financial performance.
• Develop project budgets, execution plans, work breakdown structures, schedules, and related project controls.
• Provide customer and business unit reporting related to project scope, schedule, budget, and earned value.
• Balance operational leadership responsibilities with billable project work and direct management of engineering and automation projects.
• Lead and mentor engineering staff and promote effective collaboration across project teams.
• Communicate effectively with employees, customers, and leadership at all levels.

• Bachelor of Science degree in Engineering required.
• Professional Engineer (PE) license preferred.

A minimum of 10 years of systems integration experience
, with at least 5 years of project management experience delivering automation solutions across various industries involving PLC, DCS, HMI, and SCADA platforms. Strong leadership and client relationship…