Volunteer Coordinator

Summary

At Hope Church, we believe serving is not about filling roles; it is about discipleship, life transformation, and worship. The Volunteer Coordinator serves as the primary champion and visible face of volunteering s individual leads, shapes, and represents the culture of service across the church, equipping and empowering people to serve with purpose and joy.

Position:
Volunteer Coordinator

Hours:

Full‑time, 40 hours/week
FLSA Status:
Non‑exempt
Department:
Ministry Operations

Reports To:

Ministry Operations Lead

• Serve as the primary, up‑front point of contact and visible champion for volunteering at HOPE.
• Act as the central entry point for volunteer inquiries, triaging and connecting individuals to appropriate ministry teams.
• Attend Discover HOPE and other gatherings to actively guide people into serving roles.
• Rotate through volunteer environments regularly to build relationships and experience service firsthand.
• Meet with individual volunteers (2–3 per week) to provide encouragement and connection.
• Build new serving pathways for students, families, and individuals with special needs.

• Support, encourage, and build community among volunteer team leaders (staff and volunteer leads).
• Send a monthly newsletter to all volunteers.
• Create and send a monthly communication (including a devotion) to volunteer leads.
• Host an annual volunteer‑wide training and appreciation event.
• Facilitate monthly meetings with volunteer leads, January through May, to discuss training and development needs to be addressed at the next annual event.
• Recruit and mobilize volunteers to support the annual event.
• Organize an annual meal, biannual appreciation gifts, and ongoing hospitality and volunteer recognition efforts.
• Create and highlight volunteer stories in collaboration with the Communications team.

• Lead volunteer recruitment, training, communication, and support for major church‑wide events, including (but not limited to):
  Jingle Jam, Springle Jam, Groups launch, HOPE Thrift store events, HOPE Anniversary, Star Lighting, Fall Flannel, Lippies, Five Golden Rings, Easter, and Christmas.
• Coordinate with all ministries to assess and fulfill volunteer needs for each event.
• Provide strategic oversight of volunteer efforts for high‑impact seasons.

• Maintain and steward a centralized volunteer database that tracks weekly participation, and report metrics to leadership.
• Create and manage the volunteer ministry budget.
• Partner with Communications to proactively promote serving opportunities at key church gatherings.
• Work with Communications to celebrate and showcase volunteers following major serving seasons.

• A vibrant and growing relationship with Jesus Christ
• A clear understanding of serving as a biblical calling and a discipleship pathway
• Strong relational leadership skills and the ability to connect with individuals at every stage of faith
• Experience in volunteer development and/or live‑event coordination
• Embrace and model HOPE’s volunteer philosophy that we want more for our volunteers than from them
• Proven ability to respond thoughtfully and constructively to individuals with concerns and needs
• Professional, proactive, humble, and teachable
• Comfortable serving as a visible representative of HOPE’s vision and mission

• Occasionally lifting up to 25 pounds (chairs, tables, event supplies)
• Primarily desk‑based work with increased mobility during Sunday services and event setup

• On‑site for at least 44 weekends per year
• 40 hours per week (on‑site):
  • Sunday – 7:30 a – 12:30 p
  • Monday–Thursday – 9 a – 5 p
  • On‑site presence required for at least 44 weekends per year.
  • Weekday hours may flex when evening or Saturday hours are required for events.