Fund Development Manager

Reports To: Vice President of Advancement

Position Status: Full-Time, Exempt

Department: External Affairs & Fund Development

Salary: $70,000-$75,000, commensurate with experience

Location: Richmond, VA - serving Richmond, Henrico, Chesterfield, and Petersburg. This position is based out of BHC's office at 2108 West Laburnum Ave, Richmond, VA.

About Better Housing Coalition:

Founded over 38 years ago, BHC's mission is to change lives and transform communities through high quality, affordable housing with the ultimate goal of helping people realize their fullest potential. The organization budget is nearly $30 MM of which 80% is self-funded with over 75 employees located at their new office at West Laburnum Ave, Richmond, VA. The staff profile of BHC is C-Suite, Directors, Managers, to onsite Property Managers, Leasing Consultants, Maintenance Employees and Resident Services team members.

The Fund Development Manager, Operations & Data oversees the behind-the-scenes infrastructure that powers Better Housing Coalition's fundraising efforts. This role manages the donor CRM database, processes gifts and grants, tracks funding deadlines, analyzes revenue data, coordinates event logistics and donor communications, and supports frontline fundraisers to help the External Affairs & Fund Development team meet its financial goals. The Fund Development Manager ensures data integrity, accurate financial reporting, and smooth logistical coordination across campaigns and events, serving as a critical link between External Affairs & Fund Development functions.

We're looking for a highly organized, detail-oriented professional with an enthusiastic, can-do attitude who will enjoy being part of a collaborative, fun team.

• Oversee gift entry, receipting, and data integrity within BHC’s donor CRM.
• Maintain accurate, up-to-date donor records, including contact information, giving history, and communication preferences.
• Manage CRM system administration, including user access, data hygiene protocols, and process documentation.
• Troubleshoot data issues and implement quality-control procedures to safeguard database integrity.
• Conduct donor and prospect research to inform cultivation, solicitation, and stewardship strategies.

• Generate performance dashboards and reports to track fundraising progress against goals.
• Collaborate with the Finance Department to ensure accurate revenue forecasting and reconciliation of gift records.
• Ensure compliance with gift acceptance policies and grant reporting deadlines, overseeing the grant reporting process to ensure reports are accurate, complete, and submitted on time to funders.
• Support audits and financial reviews by providing accurate development records and documentation.

• Provide administrative support for fundraising and donor cultivation events, including venue and vendor selection through day-of execution.
• Support timelines, direct mailings, and vendor logistics for fundraising campaigns and events.
• Support team leadership in producing donor communications, including hard copy and mailed correspondence such as acknowledgment letters, appeals, and stewardship mailings.
• Track campaign performance metrics and provide post-campaign analysis.

• Manage cross-functional project timelines related to fundraising initiatives, ensuring deadlines are met.
• Provide administrative support to fundraising committees as needed.
• Support frontline fundraisers with data, reporting, and administrative needs to help meet financial goals.
• Identify opportunities to improve systems, processes, and workflows within the External Affairs & Fund Development department.

• Bachelor's degree in nonprofit management, business administration, finance, or a related field, or equivalent professional experience.
• Minimum of 3-5 years of experience in advancement or fund development operations, database management, or a related nonprofit fundraising role.
• Experience with donor CRM platforms required
• Experience working with financial reconciliation or revenue reporting preferred.

• Strong analytical and data skills, with high attention to detail and a commitment to accuracy, integrity, and generating actionable reporting.
• Excellent project management and organizational skills, with the ability to manage multiple deadlines simultaneously.
• Strong written and verbal…