Hope Kids Volunteer Coordinator

Hope Kids Volunteer Coordinator

Job Type: Full-time (40 hrs/week)

Department:
Family Ministries

FLSA Status:
Non-Exempt

Reports To:

Hope Kids Lead Pastor

The Hope Kids Volunteer Coordinator supports HOPE's mission by building and sustaining a strong volunteer culture within Hope Kids. This role recruits, equips, schedules, and develops the volunteers who create consistent, relational environments where children can know Jesus, grow in faith, and build foundations for lifelong discipleship.

As part of HOPE’s commitment to Reach Families, Grow Leaders, Plant Churches, and Go Far and Wide, this position plays a particular role in reaching families and growing leaders by helping adults discover meaningful places to serve and investing in them as ministry leaders—not simply filling volunteer positions. The Small Group and Volunteer Coordinator creates systems and relationships that help volunteers feel known, supported, equipped, and connected to HOPE’s larger mission.

This position requires a relational and highly organized leader who is skilled at recruiting and developing volunteers, managing complex schedules, communicating clearly, and collaborating across teams.

• Recruit, schedule, and support 90+ volunteers each Sunday across Hope Kids ministries in partnership with each phase lead. This includes scheduling Small Group Leaders, Service Leads, Storytellers, Welcome Team, and Production volunteers serving birth through 5th grade
• Maintain an effective volunteer rotation that provides consistent coverage while supporting a sustainable serving rhythm, with a general goal of volunteers serving twice per month
• Meet individually with prospective volunteers to understand their gifts and interests and identify appropriate serving opportunities within Hope Kids
• Lead volunteers through the onboarding process in partnership with the Hope Kids Administrator
• Proactively identify and fill scheduling gaps, including last-minute needs leading into Sunday services
• Collaborate with the Hope Kids Administrator to monitor attendance patterns and anticipate volunteer needs for high-attendance Sundays and seasonal ministry rhythms
• Expand recruitment efforts through Discover HOPE, Come into HOPE, Hope Students, Young Adults, and other church-wide gatherings and connection opportunities
• Partner with other ministry leaders to develop pathways that help people move from attending HOPE into meaningful opportunities to serve
• Lead the Parent Serve initiative throughout the year, offering weekly opportunities for parents and guardians to serve during Sunday Hope Kids services.

• Build relationships with Hope Kids volunteers through regular communication, encouragement, prayer, and personal connection
• Support and develop Hope Kids team leaders across Welcome, Nursery/Preschool, K–3rd Grade, and 4th–5th Grade ministries
• Create intentional touchpoints throughout the week, meeting individually with volunteers to provide encouragement, coaching, training, and support, as well as responding appropriately to significant volunteer life events and pastoral care needs
• Develop and maintain an intentional system of volunteer care that helps volunteers feel known and valued beyond their Sunday serving responsibilities
• Develop and implement a coaching model for Hope Kids Small Group Leaders
• Plan regular volunteer gatherings for training, development, connection, and encouragement
• Identify opportunities to strengthen volunteer engagement and retention and implement appropriate strategies in partnership with Hope Kids leadership

• Provide visible, relational leadership to Hope Kids volunteers on…