Quality & Lean Lead

Körber Technologies, Inc., a leading Sales and Service company supporting the North American tobacco industry, is currently seeking a Quality & Lean Lead to join our team. As a key member of the Operations team, the Lead - Quality & Lean steers all quality-related functions at our manufacturing site in Richmond.

This role is responsible for driving customer orientation, compliance and excellence across Quality Management & Assurance, Integrated Management Systems (IMS), and Lean initiatives. The ideal candidate will be a senior professional with proven leadership experience in a manufacturing environment, ready to support the company’s ambitious growth targets.

• You will ensure best-in‑class customer satisfaction regarding product quality, delivery performance, and collaboration with internal and external stakeholders
• Review, validate, and approve final product quality as well as required certifications
• Lead global problem‑solving activities in close collaboration with international partners
• Establish, execute, and continuously improve quality inspections, quality loops, and preventive quality processes across the international production network
• You will drive, maintain, and continuously improve the Quality Management System (QMS) and Integrated Management System (IMS) in coordination with global sites
• Ensure compliance with applicable local and international regulations, ISO standards (e.g., ISO 9001, ISO 14001, ISO 45001), and customer‑specific requirements, including oversight of audits and inspections
• Promote operational excellence by applying Lean principles, driving continuous improvement initiatives, reducing waste, and monitoring key performance indicators related to quality and efficiency
• Lead, coach, and develop the team while fostering a culture of customer orientation, ownership, collaboration, innovation, and continuous learning, including support of cross‑functional and global quality projects

• You have a Bachelor’s / Master’s or MBA degree in Engineering, Quality Management, or related field with excellent results
• Minimum 5 years of experience in quality operations and leadership roles within manufacturing, preferably in an international setting
• Strong knowledge of Quality Operations, QMS, IMS, Lean, Six Sigma and regulatory compliance
• Good knowledge of SAP, as well as MS Office tools
• Excellent leadership, communication, and stakeholder management skills in a multinational environment;
  Trust is key
• Fluent in English;
  German language would be an advantage
• 401k Plan with a $1 for $1 match up to 6 % of your base income
• Basic life and disability insurances, both short and long term, paid by employer
• Voluntary life insurance purchase program
• Training and Development Program

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.