Quality Technician

Quality Inspector

Monday - Friday - 1st Shift (Day)

Pay: $20.00 per hour

Shift: Monday-Friday, 6:00AM-2:00PM

Location:

Richmond, VA

General Summary

This position independently performs quality inspections, product evaluations, and systemic status updates to ensure materials, products, and processes meet established quality, regulatory, and/or customer requirements. This position applies supplied quality guidelines to make product quality determinations, executed product status changes within the Warehouse Management System (WMS) as instructed, and provides day-to-day support for investigations, audits, and continuous improvement activities.

This position has additional responsibility to make product quality determinations and update associated WMS records.

Primary Responsibilities

• Perform product inspections and evaluations to determine quality status using approved procedures, specifications, visual aids, and decision matrices.
• Make product quality damage determinations (e.g., acceptable, restricted, on hold) in accordance with supplied guidelines and escalation criteria.
• Execute product status updates and inventory dispositions within the Warehouse Management System (WMS) per approved instructions.
• Accurately document inspections, determinations, and actions in quality records and electronic systems.
• Identify, investigate, and escalate quality deviations or nonconformances in alignment with established procedures.
• Support root cause analysis and corrective actions by gathering data, evidence, and observations.
• Participate in audits, customer inquiries, and continuous improvement initiatives.
• Other duties as assigned.

Required Qualifications &

Experience:

• High school diploma or GED.
• 1 year of experience in quality, inspection, warehouse, manufacturing, or regulated operations.
• Demonstrated ability to follow and apply written quality procedures and decision guidelines.
• Experience performing inspections and documenting quality activities.
• Ability to operate with instruction and training appropriate material handling equipment, as required.
• Ability to work in a warehouse or operational environment, including standing, walking, and lifting as required.

Preferred Qualifications &

Experience:

• Experience making product quality damage determinations or inventory disposition decisions under defined guidelines.
• Hands-on experience using a Warehouse Management System (WMS) to update product or inventory status.
• Familiarity with regulated environments such as medical devices, pharmaceuticals, healthcare logistics, or food distribution.
• Exposure to ISO-based quality systems, GMP, or similar regulatory frameworks.
• Experience supporting audits, investigations, or corrective action activities.

Skills & Abilities:

• Strong attention to detail and sound judgment within defined decision frameworks.
• Ability to interpret specifications, procedures, and quality guidelines accurately.
• Proficient computer skills, including WMS and quality systems.
• Effective written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Commitment to compliance, data integrity, and continuous improvement.

• Ability to follow policies and procedures
• Ability to read, write, and interpret information
• Ability to add, subtract, multiply, and divide
• Ability to use hands to finger, handle, or feel
• Ability to sit, walk, or stand for the duration of the shift
• Must possess visual acuity to perform essential job functions
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
• Ability to lift/carry items up to 50 pounds

Fed Ex Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

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