Associate Product Quality Inspector - 3rd Shift; Richmond, VA)

The Technician, Quality supports quality assurance and quality control operations for the insourced laboratory team as part of an End to End (E2E) Laboratory Modernization Program. Depending on assignment, this role supports one or more of the following areas: CAPA and non conformance management, document control, metrology and equipment calibration, records management and digitization, or personnel training and qualification. Because these functions operate as a single Quality team, staff routinely support one another across these areas as workload requires.

This role operates within an ISO 17025 accredited analytical production laboratory at a client site. The Technician performs routine sample preparation and laboratory support activities for these functions under close to direct supervision.

Location
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Onsite Monday through Friday 3rd Shift. 11pm EST - 7am EST, with weekend overtime as applicable based on business needs. This shift does not rotate.

• Support maintenance of controlled documents, including SOPs, work instructions, forms, and quality records, following established revision, approval, archival, and retention procedures.

• Support calibration and maintenance activities for laboratory instrumentation, including logging equipment qualification and calibration records under guidance.

• Perform scanning, indexing, and electronic filing of laboratory records and quality documents; support records retrieval and archival activities.

• Support laboratory training programs by maintaining training records and assisting with onboarding, qualification, and competency documentation for laboratory personnel.

• Track CAPA records, calibration schedules, and training compliance status, and flag items approaching due dates.

• Review documentation for completeness and accuracy across CAPA, document control, metrology, records, and training activities, escalating discrepancies to senior staff.

• Support internal and external audits and inspection readiness activities as directed.

• Follow established procedures to identify and report opportunities to improve quality systems and streamline processes.

• Maintain training and compliance in health, safety, environmental, and operational requirements.

• Follow SOPs and safe work practices for routine prep procedures under guidance from senior technicians.

• Perform basic troubleshooting of routine preparation equipment and elevate issues to senior staff or supervisors.

• Perform quality checks on completed prep work prior to hand off for analysis.

• Maintain a clean, organized, and well stocked work area, including routine housekeeping and supply inventory.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time.

• Basic understanding of CAPA principles and non conformance documentation.

• Familiarity with document control, records management, and metrology or calibration program requirements.

• Ability to support training programs and maintain competency assessment records.

• Familiarity with ISO 17025 quality systems and regulatory requirements.

• Good organizational skills and accurate documentation practices.

• Effective communication and teamwork skills.

• Strong attention to detail and commitment to data integrity principles.

• High school diploma or equivalent with 0 to 2 years of relevant laboratory or manufacturing experience.

• OR Associate degree in a science related field.

• Demonstrated ability to work collaboratively under close to direct supervision in a regulated laboratory environment.

• Adaptable, self motivated, and capable of following detailed instructions and completing routine tasks.

• Exposure to CAPA systems or non conformance documentation.

• Exposure to document control systems, records management, or electronic document or records platforms.

• Familiarity with calibration and equipment maintenance activities or metrology software and asset management systems.

• Familiarity with training or qualification recordkeeping and learning management systems.

• Experience with in ISO 17025, GLP, GMP, or FDA regulated environments.

• Familiarity with LIMS and…