QA Automation & Call Quality Delivery Lead
Listed on 2026-10-06
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Quality Assurance - QA/QC
IT QA Tester / Automation, QA Specialist - Analyst/Manager, AI Business & Operations, Quality Control - QC Analysts/Managers
Corpay is seeking a QA Automation and Call Quality Delivery Manager within its Operations division, with location options in Richmond, VA or Brentwood, TN. You will build, manage, and score QA call reviews, integrating AI-assisted scoring with human validation to ensure quality and coaching opportunities are clearly identified.
The role involves collecting, analyzing, and interpreting call data, QA results, and performance trends to provide actionable feedback to leadership, trainers, and team
The QA Automation & Call Quality Delivery Lead role at Corpay is now open for applications in Richmond, VA, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 72.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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