Back of House Manager - West Broad St

Job Title

Back of House Manager - West Broad St

Richmond – West End (RVA2), 6602 W Broad St, Richmond, VA 23230

Full-time / Part-time

$20.00 per hour

• Great Environment – At Roots, we pride ourselves on having a fun, lighthearted, and supportive environment in which people can thrive.
• Growth Opportunities – We’re growing fast and this means tons of room to grow with us, in and out of the restaurant.
• Good Food – You will always have tasty food around you that you and your friends can enjoy at free and discounted prices.
• Flexible Schedule – Writing a weekly schedule, we will do our best to help you achieve work‑life balance. We also offer paid parental leave, as well as paid sick leave to all employees, regardless of status.
• Medical, Dental, Vision, LTD, and Life Benefits – After 30 days of full‑time work, we extend our health, dental, vision, and LTD plans to you. For a full‑time single employee, we provide healthcare for as low as $20 per paycheck and a $10,000 life insurance benefit at no cost to you.
• Extra Pay – In addition to base pay, employees share in the following extra earning opportunities:
  Tips and Quarterly Profit‑Share.
• Tips – All tips are pooled among all hourly employees. They’re paid out biweekly and usually boost base pay by more than $2 per hour.
• Quarterly Profit‑Share – Each full‑time employee shares in the profits created by Roots. The profit‑share is paid quarterly, based on restaurant and company performance, and can equal up to 10% of quarterly employee pay.
• 401(K) – All crew members can save for the future with the Roots 401(k). Roots will match 100% of contributions up to 4%.

Roots is passionate about making healthy food taste awesome. We strive to empower people through natural food and believe in the potential of humans to do great things. We believe that great food can fuel any lifestyle—whether you choose to participate in a Netflix marathon or an actual marathon. Roots is growing fast, hiring tons of new crew members, and promoting from within as often as possible!

With this growth comes many new challenges, roles, and opportunities. The sky is really the limit if you are someone who is always looking for new mountains to climb.
At Roots, we’re looking for friendly and enthusiastic humans who collaborate phenomenally with others. We want to be around people who persevere, take pride in the work they do, and seek to understand and support those around them. These types of people make Roots an amazing place to work and can succeed in our fast‑paced, highly communicative, and team‑oriented environment.

As our Back of House Manager, you are responsible for making sure our customers have the best experience possible s includes ensuring we serve delicious food quickly, make customers feel awesome when they walk into Roots, and keep the restaurant clean and stocked at all times. As a Back of House Manager, your success will be entirely dependent on the success of your Back of House crew.

As a result, you will get to know our Back of House crew members very well both personally and professionally, train them relentlessly, and support them in achieving the goals they have  leaders are humans who are loved by their crew and can successfully lead and develop teams to run the best restaurants possible.

• Communicate the vision for Roots culture actively to your crew to ensure that your Roots Natural Kitchen is a special experience day‑in and day‑out.
• Collaborate with your Leadership Team and crew to make Roots an awesome place to be every single day.
• Work with your entire Leadership Team to improve your crew’s leadership skills. This requires a desire to really understand what makes people tick, how to connect with, motivate, and inspire them to reach their absolute best.
• Ensure your crew members receive excellent, hands‑on training and are supported throughout the entire training process.
• Lead and constantly coach your crew on how to run excellent shifts day‑in and day‑out, with a focus on creating amazing experiences and serving awesome food.
• Ensure your crew is hyper‑aware of food safety practices and is…