Sales Associate - Lawn & Garden

Role Overview

As a Customer Service Associate at Lowe’s you will greet customers, help them locate and select products, answer questions, and provide friendly and professional service throughout the day. You will also perform light merchandising duties such as restocking, loading merchandise, and preparing items for sale.

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross‑functionally train in other store areas to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

• 6 months of retail and/or customer service experience.
• Bi‑lingual skills.
• Certification in a trade related to a department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

• Competitive pay with a pay range of $15.00 - $16.20 per hour. Starting rate may vary by location, education, training, and experience.
• Multiple health, vision, and dental insurance options.
• Tuition assistance program to support educational opportunities.
• Company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount on products.
• Opportunity to learn new trade skills through the Track to the Trades program.
• Paid time off, vacation, holidays, sick and volunteer time based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• Life and disability insurance.
• Paid family and maternity leave.
• Employee assistance program with counseling and work/life services.
• Other discretionary benefits such as annual bonuses, enrollment in the Lowe’s Employee Stock Purchase Plan, and deferred compensation plan for eligible employees.

For more information about our benefit programs and eligibility, please visit

This role does not require regular travel; however, it may need occasional travel to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may work in both indoor and outdoor weather conditions, with exposure to extreme heat or cold, wet, damp, humid, windy, or drafty conditions.

Exposure to constant or intermittent noise, moving or shaking objects, and equipment is possible.

Lifting methods vary based on role, weight, and volume: associates must follow guidelines limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.