Brand Representative

136 - Short Pump Town Center - Richmond, VA

The Brand Representative plays a crucial role in providing a world‑class shopping experience for guests while contributing to the overall success and profitability of the retail business.

• Welcome each guest with a smile and determine their needs.
• Assist guests in finding the right merchandise and offer styling recommendations.
• Achieve personal sales goals and identify opportunities to upsell or cross‑sell.
• Work collaboratively with the team to reach sales targets, maintain store standards, and deliver a world‑class guest experience.
• Maintain comprehensive product knowledge, including features, benefits, and pricing.
• Ensure shelves and displays are stocked, organized, and visually appealing.
• Keep the store clean, neat, and well‑maintained to create a beautiful shopping environment.
• Process transactions accurately and efficiently using a point‑of‑sale system.
• Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.
• Adhere to company policies, procedures, and guidelines, including safety protocols.
• Process returns and exchanges according to company policy, always ensuring guest satisfaction.
• Attend work as scheduled, record time worked accurately, and remain flexible to the needs of the business.
• Must be 18 years or older. Must be available to work nights & weekends.

This position requires extensive periods of standing and walking throughout the entire workday, frequent bending, stooping, reaching, lifting and carrying of items up to 25 lbs., occasional to frequent climbing, sufficient manual dexterity to operate registers, scanners and other electronic equipment, sufficient visual and auditory abilities to complete essential tasks, and sufficient ability to communicate with others to exchange information.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.