New Business Development

Airgas USA, LLC is hiring a New Business Development Account Representative in the Richmond VA, area.

Are you ready to be part of a passionate and hard-working team eager to drive our business forward?

The NBD Sales Representative serves customers by selling products to businesses, industrial and medical establishments, or individuals at sales office, store, showroom or customer's place of business. Meets customers' needs and resolves customer's problems.

• Establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers/prospects by traveling throughout territory or talking with customers on sales floor or telephone.
• Focus should be on new sustainable Business versus one time Sales or Short Term Projects.
• Compiles list of prospective customers for use as sales leads, based on information from newspapers, business directories, trade journals, and other sources.
• Adjusts content of sales presentations by studying the type of product and volume used by customers/prospects depending on industry or trade factor by displaying or demonstrating product using catalog or samples and emphasizing sellable features. Sales representatives must be able to explain types of gases and uses to customers.
• Prepares sales proposal by quoting pricing, credit terms, estimated date of delivery to customer based on knowledge of company's production and delivery schedules using software program set up by company.
• Keeps management informed by maintaining and submitting activity and results reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by company's policies and procedures.
• Obtains approval from credit department for new accounts.
• Resolve customer complaints by investigating problems, developing solutions, preparing memos/reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks with other technical people and vendors and participating in professional societies.
• Protects operation of company by keeping financial, production, sales and marketing information and plans confidential.

Assist with store inventories as well as possibly provide backup during vacations and other instances of personnel shortages.

Other duties and projects as assigned.

• Bachelor’s Degree from four-year college or university or one to two years of related experience and/or training or equivalent combination of education and experience.
• 3+ years of experience selling medical, specialty or industrial gases and equipment to independent distributors and customers while working for an industrial or specialty gas producer.
• Negotiating and selling skills required with a proven record of achieving or exceeding assigned sales goals.
• Computer proficiency and intermediate knowledge of MS Word, Excel and Outlook./SAP A plus.
• Valid driver’s license and reliable personal vehicle with insurance coverage as required by company.
• KNOWLEDGE, SKILLS, AND ABILITIES:
• Excellent presentation and good negotiating and public speaking skills.
• Ability to drive and walk considerable distances on a daily basis (5-100 miles per day).
• Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention detail.
• Ability to apply mathematical concepts such as fractions, percentages, rations, and proportions to practical solutions.
• Must be able to work flexible hours to meet customer needs and management expectations.
• Ability to routinely lift 25 – 75 lbs., climb, reach and perform various physical maneuvers to perform the essential functions of the job.
• Must be able to operate in a drug-free workplace.