Director, Partner Sales

parental leave, paid holidays, flex time, 401(k)

United States, Virginia, Richmond

Feb 17, 2026

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

New Relic is seeking a hands‑on Partner Sales Director to lead the AMER business. This is not a "management‑from‑afar" role. We need a hands‑on, battle‑tested leader who will be in the trenches with their team and our Account Executives (AEs) - coaching them on how to nurture, mature, and close new business through the power of the channel. You will lead the charge in a maturing environment, turning ambiguity into execution and evidencing progress over perfection.

Accelerate New Relic's partner sales business with channel partners including VAR, GSI and regional specialists. Build a team of hunters to overlay the AMER sales team to drive Partner Sourced ACR and launch revitalized sales motions such as MSP and leverage regional services partners to ramp consumption.

• The ACR Engine:
  Primary accountability for driving Partner Sourced ACR across North America and LATAM. You will ensure the channel is a consistent and predictable contributor to AMER's growth.
• Deal Orchestration:
  Act as the "Deal Maker." You will personally support your team and the direct sales organization to mature partner‑led opportunities from discovery to close.
• In‑the‑Trenches Mentorship:
  We don't want a reporter; we want a coach. You will spend your time upskilling your team on deal mechanics, partner positioning, and cross‑functional alignment.
• Sales Alignment:
  Build a "one‑team" culture between the Channel organization and the Direct Sales AEs, ensuring that partner engagement is viewed as a competitive advantage, not a hurdle or cost center.
• Ecosystem Mastery:
  Leverage your existing network in the Observability to elevate partner relationships and drive executive commitment.
• Operational Resilience:
  You will operate in an environment that is still evolving. You must be comfortable building the car whilst driving it at the same time.

• Observability Veteran:
  Mandatory. You have deep experience in the Observability, APM, or Log Management space. You understand the technical and business value drivers in this specific market.
• AMER Network:
  You bring a wealth of executive relationships across the top North American and LATAM VARs, SIs, and regional partners.
• The "Deal Maker" DNA:
  Proven track record of personally helping sales teams close deals through the channel.
• Resilience & Agility:
  You thrive in environments that are "under construction." You are a builder who can navigate internal ambiguity to deliver external results.
• Bilingual Advantage:
  Proficiency in Spanish or Portuguese is a significant plus for the LATAM component of the role.

Please note that visa sponsorship is not available for this position.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time‑off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

Estimated On‑Target Earnings Range $218,000 — $273,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be.

We're looking for people who feel connected to our mission and values, not just candidates…