Sales Development Manager

Overview

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes industry-leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees.

Our footprint, inventory and e-Commerce platform enable us to provide best-in-class service when customers need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision is to become a world-class distribution company through relentless service excellence. We value diverse experiences, backgrounds, knowledge and ideas that strengthen our teams and business. See where your drive will take you at Carrier Enterprise.

Find out more about CE at .

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Sales Development Manager | Carrier Enterprise | Richmond, VA or Norfolk, VA

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Manager. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers  HVAC/R needs.

The Sales Development Manager is responsible for leading strategic sales initiatives and providing sales leadership to our Sales Development Representative (SDR) team. This position will drive revenue growth and share of wallet expansion within our add-on replacement HVAC customer base. This leadership role requires success in sales strategy execution, team development, and relationship management across our customer base and internal stakeholders, advancing organizational objectives while maximizing customer value, business growth and margin optimization.

• Direct and develop the Sales Development Representative (SDR) team performance to maximize revenue growth and margin enhancement in residential add-on replacement HVAC markets
• Design and implement comprehensive sales strategies to drive portfolio expansion and customer growth
• Use Salesforce and other data to drive daily transaction monitoring and pipeline progression with the SDR team
• Lead end-to-end sales process optimization and execution
• Partner with Market leader as needed on strategic customer visits to support complex business opportunities
• Ensure strict adherence to sales process protocols and documentation
• Lead cross-functional initiatives to strengthen customer relationships and enhance business development opportunities
• Analyze market trends and performance metrics to develop data-driven sales strategies and revenue optimization
• Execute strategic coaching and development programs to elevate team performance and sales excellence
• Optimize sales operations and business processes to drive organizational efficiency and sustainable growth
• Lead team performance to meet or exceed monthly sales and margin targets
• Foster a high-performance sales culture focused on customer value, margin growth and market expansion

• Demonstrated expertise in HVAC market dynamics with proven ability to leverage industry trends for business growth
• Advanced relationship management capabilities with established success in strategic partnership development
• Track record of designing and implementing comprehensive business development strategies that drive measurable results
• Extensive experience with CRM platforms, particularly Salesforce, with proven success in strategic sales analytics
• Strong analytical acumen with demonstrated ability to translate market insights into revenue-generating strategies
• Established leadership experience with proven success in developing high-performing sales team

• High School Diploma or GED equivalent;
  Associate s degree in business, marketing, or related field preferred
• 5+ years of progressive experience driving business growth and revenue development, with emphasis on HVAC industry sales leadership or similarly related industry

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition…