TLD Account Manager

Benefits

• Bonus based on performance
• Employee discounts

This position is a full time role with a base salary and healthy commission structure.

Location:

Richmond, BC

Employment Type:

Full Time

TLD, a division of London Drugs, is a trusted provider of integrated IT and Audio Visual (AV) technology solutions across Western Canada. For more than 40 years, we’ve supported organizations with end‑to‑end technology services — from procurement and design to implementation, monitoring, and ongoing support. Our team includes specialists in sales, engineering, project management, service coordination, logistics, and technical operations. We put people first — our clients, our partners, and our team — and that commitment drives every interaction.

We’re looking for a motivated Account Manager to join our growing Corporate Sales team. This role is ideal for someone who thrives in a consultative B2B sales environment, enjoys building long‑term client relationships, and is passionate about helping organizations make smart technology decisions. You’ll manage a portfolio of small, medium, and large businesses, working closely with key decision‑makers to understand their goals and deliver tailored IT and AV solutions.

With a competitive base salary and a healthy commission structure, this role offers strong earning potential and long‑term career growth.

• Build and maintain strong relationships with executives, technology leaders, and operational stakeholders
• Serve as the primary point of contact for your client portfolio
• Understand client business objectives and recommend solutions that support their goals
• Engage effectively with diverse communities and client demographics

• Develop territory plans including target accounts, competitive insights, and growth strategies
• Identify new opportunities within existing accounts and pursue net‑new business
• Present TLD’s integrated IT and AV solutions in a consultative, value‑driven manner
• Collaborate with manufacturers, distributors, and internal teams to bring proactive technology insights to clients

• Partner with our Assistant Account Manager (AAM) team to support quoting, order entry, and order management
• Work closely with engineering, project management, and service teams to ensure seamless delivery
• Leverage CRM and sales tools to manage pipeline, forecasting, and client activity

• Post‑secondary education preferred
• Sales and business training an asset
• Minimum 1 year of experience in IT or AV sales (both ideal)
• Strong selling, negotiation, and relationship‑building skills
• Experience using CRM and opportunity management tools
• Analytical thinking, sound judgment, and strong problem‑solving abilities
• Ability to manage multiple priorities in a fast‑paced environment

• Competitive base salary plus a healthy commission structure
• Comprehensive medical, dental, vision, and prescription coverage for you and your family
• London Drugs Employee Discount Program
• Ongoing in‑house training, certifications, and professional development
• Employee Family Assistance Program (confidential support)
• A people‑first culture that values teamwork, growth, and meaningful impact
• Opportunities for advancement through our promote‑from‑within philosophy

TLD is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.