Marketing Account Manager

Marketing Account Manager

Full-Time | Competitive Compensation + Comprehensive Benefits

Location:

North Richmond, VA, DC, DMV

Our client offers competitive compensation, a discretionary bonus and a comprehensive benefits package including:

• 401(k) with company match
• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Time Off
• Ongoing training and professional development

As a Sales Account Manager, you will be responsible for developing and managing long‑term customer relationships while driving revenue growth across your assigned market.

You will:

• Support the sales executive in their territory by visiting clients daily and branding and marketing the company
• Respond promptly to inquiries and ensure exceptional service
• Identify growth opportunities within existing accounts
• Attend networking events and represent the company to grow a new client base
• Represent the client at trade shows, industry events, and client meetings; coordinate client events such as spa days, fishing trips, golf events, concerts, and sporting events

• Manage and grow a current base portfolio account for long‑term success
• Develop strong, positive client relationships
• Act as trusted advisor and primary support to the sales executive
• Identify opportunities to expand services and improve sales performance

• Generate new business using existing networks and new prospecting strategies
• Follow up on leads and referrals generated through field activity
• Identify and network with new sales prospects

• Attend trade shows, industry events, and marketing functions
• Distribute marketing materials, swag and represent the brand professionally
• Set up and manage marketing displays when required
• Host fun marketing events for clients
• Report quantitative data from marketing efforts to leadership

• Work closely with local and national operations teams
• Ensure seamless service delivery and customer satisfaction
• Identify and resolve client concerns quickly and professionally
• Promote the overall success of the organization through teamwork

• Monitor account targets
• Provide regular updates on account performance and transactions
• Maintain current knowledge of services, industry trends, and competitors

• Proven ability to build and grow long‑term client relationships
• Interest in Marketing with a Bachelor's Degree (new grads considered)
• Strong communication and negotiation skills
• Customer‑service oriented mindset
• Ability to work under time constraints and meet deadlines
• Comfortable networking in local industry groups and associations
• Willingness to attend required operational and safety training

The ideal candidate is:

Professional and polished—organized and goal‑driven—comfortable working independently, relationship‑focused but results‑oriented, able to represent a national brand with confidence

• Represent one of the most respected brands in restoration
• Work in a recession‑resistant industry
• Gain exposure to commercial, healthcare, industrial, and institutional markets
• Be supported by strong operational and national resources
• Build long‑term income potential through account growth

This description outlines the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Responsibilities may evolve based on business needs.