Account Manager - Hybrid

Employee Benefits Account Manager (EBAM)

Seeking a highly skilled and experienced Employee Benefits Account Manager (EBAM) to join a team. This role is integral to an organization, which has been recognized as one of the top 30 agencies in the country by Reagan & Associates. With over 21 years of excellence and a strong, team‑centric culture, we pride ourselves on delivering best‑in‑class service to a clients.

The ideal candidate will have a proven track record in managing client accounts, a deep understanding of employee benefits, and a passion for providing exceptional service.

• Salary Range: $70,000 - $90,000 annually (commensurate with experience). Candidates with salaries under $100,000 will be considered.
• Bonus: 4-8% yearly performance‑based bonus.
• Benefits:
  Comprehensive medical coverage (100% employer‑paid).
• Work Arrangement:
  Hybrid model – 3 days in‑office, 2 days remote (non‑negotiable).

• Manage a portfolio of client accounts, ranging from 150 to 500 lives, with some smaller and larger groups.
• Provide expert guidance on all lines of coverage, including self‑funded accounts.
• Assist clients during enrollment periods by explaining benefits and addressing inquiries.
• Ensure seamless service delivery and maintain high levels of client satisfaction.
• Support producers in quoting new and renewal business, with a primary focus on servicing renewals.
• Maintain compliance with industry regulations and best practices.
• Utilize Applied Epic software for account management and documentation.

• Minimum of 5+ years of experience in an agency benefits account management role.
• Strong knowledge of self‑funded accounts and generalist experience across all lines of coverage and industries.
• Licensure in Life & Health (L&H) is required.
• Experience with compliance is highly desirable.
• Familiarity with Applied Epic software is preferred.
• Exceptional organizational skills, attention to detail, and a client‑focused mindset.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Ability to work collaboratively in a team‑oriented environment.