SMB Account Executive, Comcast Business

SMB Account Executive, Comcast Business

Location: Richmond, Virginia |
Req : R438632 |
Job Type: Full Time

Category: Sales |
Annual Base Pay: $49,816.00 |
Total Target Compensation: $79,816.00 |
Date posted: 06/02/2026

Responsible for the sale of integrated communication structures to small-to-medium business customers. Develops relationships with individual businesses and the community, positioning the Comcast brand as a key part of the sales strategy.

• Assists with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer.
• Stays abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven.
• Assists with developing sales territories, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations.
• Prepares sales and activity reports as required.
• Participates in out‑of‑the‑office meetings with customers on a regular basis and demonstrates excellent verbal and written skills, as well as skill in presenting, persuading and negotiating.
• Consistently exercises independent judgment and discretion in matters of significance.
• Maintains regular, punctual attendance. Must be able to work nights and weekends, variable schedules, and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand and apply our Operating Principles.
• Own the customer experience — think and act in ways that put customers first.
• Be an enthusiastic learner, user, and advocate of our technology, products, and services.
• Win as a team by working together and being open to new ideas.
• Participate in the Net Promoter System, providing feedback and contributing to improvement.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Act with integrity and make the right decision for customers, colleagues, investors, and communities.

• This information is intended to indicate the general nature and level of work performed by employees in this role. It is not a comprehensive inventory of all duties, responsibilities, and qualifications.

• Customer‑Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Adaptability
• Resilience
• Communication
• Critical Thinking
• Problem Solving
• Professional Integrity

Base Pay: $49,816.00

Targeted Commission: Potential for significant upside above targeted earnings for those who overachieve sales targets.

Employees are eligible for commission or bonus under applicable plans and receive best‑in‑class benefits to support physical, financial, and emotional well‑being.

Bachelor's Degree

None specified.

0–2 Years

While possessing the stated degree is preferred, Comcast may also consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.