Inside Sales Engineer

About the Role

As an integral member of our team, you will play a pivotal role in the technical execution of activities related to Alfa Laval’s Heat Transfer Products in the Energy Division. This includes product and application support, offering value‑added energy‑efficient alternatives, and providing technical support to both field sales and channel salespeople. You will serve as a liaison between sales and central colleagues, ensuring the best product for the markets, communicating market needs, and helping to address gaps in our sales tools.

This hybrid position is located in Richmond, VA.

• Support channel sales and field sales by technically advising on product and application needs for customer demands.
• Provide high technical and commercial support to sales channels (Reps, Distributors, Wholesalers, etc.) and respond to quote requests.
• Collaborate with the customer service and operations team to ensure successful execution of customer requirements and orders.
• Participate in OneCRM activities to include all opportunities represented in OneCRM and in regular pipeline meetings to review open opportunities.
• Maintain internal systems and tools related to heat exchangers including CAS, Anytime / ALiCE, GDTL, CALEIDO, etc.
• Participate and support marketing for new product launches.
• Participate in regular training and development for selected sales channels.

• Engineering degree is mandatory.
• Minimum of 2+ years of industrial sales, technical sales, or inside sales experience.
• Strong business acumen to understand the opportunity and ask the right questions.
• Strong technical competence to ensure the proper customer solution with competitive analysis.
• Ability to develop offers utilizing a value‑based solution; solution selling experience is desired.
• Ability to evaluate and prioritize multiple tasks.
• Strong PC, communication skills, and business acumen.
• Proactive, independent, and capable of working in a team environment with local and central organizations.

We care about diversity, inclusion and equity in our recruitment processes. Behavioral assessments are used to provide insights into a candidate's fit, including Pymetrics assessment games.

• Health, dental and vision plans.
• Robust wellness program.
• Generous 401(k).
• Paid holidays and paid time off.
• Competitive base salary typically $85,000 – $95,000 USD per year.
• Additional compensation and benefits based on market indicators and individual qualifications.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO/Vet/Disabled Employer.