New Home Consultant

Job Description

The New Home Consultant is responsible for guiding home buyers through the purchasing process, from initial engagement to closing. The role requires proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers.

• Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10‑5‑2‑1 selling approach.
• Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co‐Broker businesses, referrals, and proactive self‑prospecting.
• Develop and maintain in‑depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company‑designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

• High school diploma or equivalent required; college degree and real estate license preferred.
• Minimum of 1‑3 years of experience in new home sales.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self‑motivated with a results‑driven mindset and ability to work independently.

Regular, in‑person attendance at company communities, job sites, and offices during regular work hours is an essential function. The role may require working more than eight hours per day in confined quarters, operating a motor vehicle, reading plans, climbing stairs and ladders, bending, stooping, reaching, lifting, moving, and/or carrying equipment up to 50 pounds, and occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

• Position may be eligible for bonuses.
• Position may be eligible for commissions.
• Position will be eligible for the described benefits listed in the above section in accordance with company policy.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.