Parts Counter Sales Representative

Bring your skills to the 2025 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth Sales is looking for a Parts Counter Sales Representative to join our Richmond, VA team.

Job Summary Handle internal and external customer requests for parts purchases, both in person and on the telephone.

Drug-Free Workplace Policy Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.

• Wait on customers or mechanics at parts counter or on the phone
• Research customers’ requests and needs where necessary and determine correct part(s) needed
• If part(s) is in stock produce invoice from computer system; if not in stock and customer wants to order, create Purchase Order and process orders
• Check in orders and receive Purchase Orders in the business system
• Assist with inventory and core returns to vendors, including pulling, packing, and shipping
• Restock shelves and maintain parts bins, i.e., rearranging parts, cleaning, labeling, etc.
• Delivery of parts to customers as the need arises
• Assist with annual parts inventory physical count, to include actual physical counting of parts, tallying of counts, etc.
• Assist Parts Manager with miscellaneous tasks
• Complete all required job related training

• 1-2 years heavy‑duty truck parts experience
• Mechanical aptitude desirable
• Understanding of office procedures, including filing, correspondence, and basic accounting
• Knowledge of bills of lading, freight bills, heavy and medium duty diesel truck parts
• Excellent organization and communication skills
• A valid driver’s license and good driving record
• Professional personal appearance
• Computer terminal data input and 10‑key calculator and minimal computer aptitude desirable
• Ability to read, write, and comprehend English instructions and information
• High school diploma or the equivalent

• This position involves both sedentary and other work.
• For part of the shift, employee will work at a desk in a warehouse setting doing paperwork, telephoning, and filing.
• For part of the shift, employee will stand, stoop, kneel, crouch, and reach, moving about the dealership facility to communicate with managers, employees, and customers.
• Lifting of at least 50 lbs. without assistance on a daily basis, as well as heavier loads with forklifts and/or additional assistance will be required.
• Will be exposed to noise, dust, exhaust fumes, and a variety of other hazardous and nonhazardous materials.

• Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
• Stability – Company is financially strong with an established base of customers and is well‑positioned for continued expansion.
• History of Excellence – Work for an award‑winning dealership with a reputation for unsurpassed quality and customer service.
• Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.

Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions.

An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.