Merchant Brand Ambassador

Job Type:Regular

Work Location:

Market - AMRET - VA
- Richmond 145

Overview:

Join 2020 Companies as a Merchant Brand Ambassador and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Schedule:

Monday
- Friday Pay: $23 per hour plus 10% Monthly Bonus Opportunity Requirements:
This position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.

This is a field-based role where you will visit local retailers and ensure they understand how to maximize the value of the program. You will serve as the face of the brand in the field building relationships, providing education, and ensuring a strong customer experience at each location.

What You’ll DoVisit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner

Introduce and educate new merchants on the client’s financial services and program benefits

Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence

Place and maintain point-of-sale materials and branding in-store

Document visits and track activity using mobile tools and reporting systems

Work closely with leadership to ensure territory goals and coverage expectations are metWhat This Role Looks Like Day-to-Day Field-based position with daily travel within your assigned territory

Approximately 22-35 retail visits per day depending on geography and scheduling

Mix of in-store engagement, driving, and administrative follow-up Independent work style with strong support from leadership and training teams

What’s In It for You No weekends

Weekly Pay (Daily Pay Options Available)
Paid training and onboarding support

Mileage reimbursement and paid travel time

Next-day pay options available

Full benefits package including medical, dental, vision, PTO, and 401(k)
Company-provided mobile device and materials

What We’re Looking For Strong communication and interpersonal skills

Comfortable working independently in a field-based environment

Organized, reliable, and able to manage a daily route

Adaptable, professional, and customer-focused

Prior retail, sales, field marketing, or customer-facing experience is a plus

Job Description:

Partner with the client to train and advocate client products at the retailer

Drive merchant awareness within your assigned territory

Maintain professional interaction with both merchants and fellow employees

Attempt to place point of purchase signage on exterior and/or interior of business

Advise merchants by providing information on products

Audit and record competitive products, promotions, merchandising, displays and merchant feedback

Travel to major markets and events for iconic launches to promote products

Contribute to team effort by assisting in launch-related activities, as needed

Responsible for accurately tracking and communicating all activity to Retail Operations Ensure feedback reporting is submitted in timely manner

Performance Measurements:

Meet or exceed quarterly visit goals

Meet or exceed weekly in store time goals

Visit multiple store locations on a daily and weekly basis

Effectively schedule store visits two weeks or more in advance

Effectively execute assigned activities inside each location during all visits

Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity

Record and maintain appropriate documentation for each visit

Qualifications:

High school diploma or equivalent experience required

Six (6) months prior sales, promotion, retail, or marketing experience

Demonstrated knowledge of products and services

Excellent communications, presentation, interpersonal and problem-solving skills

Impeccable integrity and commitment to customer satisfaction

Ability to lift and carry up to 15 lbs. at a time Ability to multi-task in a fast-paced, team environment

Ability to maintain customer confidentiality

Reliable transportation within assigned territory

What You Can Expect From 2020 Companies We welcome every voice, and we are…