Inside Sales Representative Richmond, VA

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

• Uncapped commission structure – the more you sell, the more you earn, with no ceiling
• Own the full sales cycle end-to-end, working independently or in partnership with your Territory Manager as you prospect, qualify, present, close, and onboard new retail partners on Koalafi's lease-to-own payment options
• Make high volume outbound calls and handle inbound calls from prospects and new merchant partners, delivering sales presentations by phone and, at times, via Zoom
• Communicate consistently via email throughout the sales and onboarding process
• Follow Koalafi's established, proven sales process from first contact through successful onboarding, while prioritizing activity to maximize results
• Perform other duties and tasks as assigned by the Inside Sales Manager (including but not limited to generating sales reports, etc.)
• Support Western U.S markets Monday‑Friday from 10:00am ET-7:00pm ET

• 1+ years of sales or customer contact experience
• Competitive, driven, motivated, entrepreneurial
• Active listener with the ability to engage
• Bilingual (Spanish/English) candidates strongly encouraged to apply
• Bachelor’s degree from a four-year college or university is preferred
• Technologies: MS Office Suite of Products (Excel, Word, PowerPoint)
  • Prior CRM experience / knowledge is preferred

NOTE:

The full‑time annual year‑one on‑target compensation (base salary + commission) for this role is $90,000 - $100,000+. The commission is uncapped.

A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs

• We focus on what’s most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask, “How can this be better?”
• We move fast together

As set forth in Koalafi’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. Completing this form is voluntary and your decision will not affect your application.