Senior Associate, Brand Tech, Governance and Content Management

Senior Associate, Brand Tech, Governance and Content Management

As a Senior Associate, Brand Tech, Governance and Content Management, you will play a critical role in scaling Capital One’s technology brand across international markets. Working at the intersection of brand strategy, channel operations, and governance, you will serve as the primary orchestrator for how we showcase our technology stories globally. You will be responsible for building the operational systems that allow our Brand Tech team to distribute marketing efficiently and responsibly across our international geographies.

This includes designing the channel ecosystems for each geo, developing and standardizing review processes, and leading the execution of our content strategy through web and social platforms.

• International governance & strategy: Build and maintain our international Brand Tech social and content governance roadmap. Work with brand strategists to define the channel ecosystem for each international market, managing complexities like geo-fencing, dark posting, and language requirements.
• Operational enablement: Serve as the main point of contact for all reps on social, content, and channel operations. Develop and optimize standardized review processes for blogs and social content across all international geographies in collaboration with partner teams.
• Channel management & publishing: Lead the operational execution of our social channels, including scheduling, publishing and aligning with partner teams to follow all required Brand processes.
• Technical content execution: Author international Brand Tech blog articles in the CMS and partner with brand strategists and the content engine team to keep landing pages well‑managed and optimized.
• Measurement & optimization: Drive transparency through data by leading international Brand Tech channel reporting (social, blog, site). Collaborate with partner teams to report on page performance, make recommendations and incorporate findings into the broader reporting structure.
• Cross‑functional collaboration: Partner closely with the content engine team to ensure global Brand Tech site alignment, attend content syncs to prevent duplication and leverage shared resources.

• EVIDENCE‑BASED MARKETER – curiosity is endless and you always want to learn something new.
• Flexible and not afraid of change; you welcome the challenge.
• Storyteller who simplifies complex material and compels the audience to act.
• Enjoys fun and brings positivity to the team.
• Cares deeply about the work, the team, and the customers you serve.

• Bachelor’s Degree or military experience.
• At least 3 years of experience in marketing operations or content management.
• At least 2 years of experience managing site and social content.
• At least 1 year of experience in Brand Governance, identifying, evaluating, and taking action to mitigate brand risk.

• Experience in international market expansion or managing marketing in a highly regulated industry.
• Experience navigating complex legal and compliance review cycles.
• Proficiency with social media management tools (e.g., Sprinklr, You Tube) and content management systems (CMS).
• Exceptional written and verbal communication skills.
• Strong problem‑solving and analytical skills.
• Ability to self‑manage and escalates potential roadblocks.

Capital One will not sponsor a new applicant for employment authorization for this position.

Minimum and maximum full‑time annual salaries for this role are listed below, by location:

• Sales Territory: $87,700 – $100,100

• McLean, VA: $96,500 – $110,100

• New York, NY: $105,300 – $120,100

• Richmond, VA: $87,700 – $100,100

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at Recruitin All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.