Senior Freight Account Manager

Official

Title:

Experienced Freight Account Manager – Richmond, VA (Hybrid)

Cradle-to-Grave Freight | Base + Uncapped Commission | Strong Growth Potentia

l
If you have experience managing freight from the initial quote through final delivery and want your income to reflect your performance, this opportunity is worth a loo

k.
We’re hiring an experienced Freight Account Manager in Richmond, VA for a high-growth, financially stable organization that has never had an unprofitable month: strong leadership, a proven model, and real opportunity for advanceme

nt.

• e Is:
  This is a true cradle-to-grave freight account management position. You own the shipment and the customer relationship from beginning t
• o end.
  
  Manage freight from quoting and booking through pickup and final del
• ivery.
  
  Communicate directly with customers regarding pricing, capacity, shipment updates, delays, and service con
• cerns.
  
  Negotiate rates with shippers and car
• riers.
  
  Source and secure qualified carrier cap
• acity.
  
  Book, dispatch, and track active ship
• ments.
  
  Resolve missed appointments, service failures, capacity issues, and other freight-related pro
• blems.
  
  Maintain accurate shipment information within th
• e TMS.Build and maintain strong customer and carrier relation
• ships.
  
  Retain and grow existing acc
• ounts.
  
  Identify opportunities to increase shipment volume, expand lanes, and improve account profitab

ility.
This is not a position where freight is handed off after the sale. You remain involved throughout the entire shipment and are responsible for delivering a strong customer experience from beginning

• nsation:
  Competitive bas
• e salary.
  
  Uncapped commission or performance-based incentive s
• tructure.
  
  Significant earning potential for high pe

rformers.
Your income will reflect the performance, retention, and growth of the accounts y

ou manage.

• Stands Out:
  Company has never had a l
• osing month.
  
  Clear path for advancement and leader
• ship growth.
  
  Strong leadership and a proven oper
• its package.
  
  Performance-driven culture that rewards
• production.
  
  Opportunity to take ownership of customer relationships and freigh

t execution.

• Thrives Here:
  Experienced freight brokerage and 3PL
• professionals.
  
  Individuals with cradle-to-grave freig
• ht experience.
  
  Account managers who enjoy taking ownership of shipments and customer
• relationships.
  
  Professionals who can manage customers, carriers, and multiple shipments at
• the same time.
  
  People who communicate proactively and solve problems before
• they elevate tasks... etc