Inside Sales Representative

Triangle Fastener Corporation is seeking a motivated and customer-focused Inside Sales Representative to join our team. As a leader in the commercial construction supply industry, we specialize in providing high-performance fastening systems and tools specifically for metal, paneling, and roofing projects. The successful candidate will be instrumental in fostering long-term relationships with customers and driving sales to meet company goals.

Responsibilities

• Manage and grow customer relationships through direct communication including but not limited to phone calls, emails, and in-person meetings.
• Understand customer needs and offer solutions and support using our extensive product line.
• Ensure high levels of customer satisfaction through excellent sales service.
• Assess clients' needs, suggest relevant products, and demonstrate product use and applications.
• Prepare and deliver appropriate presentations on products and services.
• Generate and follow up on business leads and referrals.
• Negotiate contracts and close agreements to maximize profits.
• Collaborate with team members to achieve better results.
• Keep updated records of customer transactions and interactions using the CRM software.
• Participate in educational opportunities to maintain job competence and technical knowledge.

Required Skills

• Proven inside sales experience, preferably in the construction or fastening products industry.
• Understanding of the sales process and dynamics.
• Ability to build rapport quickly and maintain long-term relationships.
• Strong negotiation skills with a problem-solving attitude.
• Excellent verbal and written communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Experience with CRM software, preferably Salesforce.