Account Manager - Water Treatment Chemicals

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!

Job Summary:
We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water treatment solutions. You'll be more than a sales professional – you'll be a trusted technical advisor developing deep customer relationships while delivering creative solutions that improve energy and water sustainability, optimize profitability, and enhance asset protection.

Duties & Responsibilities:

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives to enhance customer operations
• Value Creation: Execute our Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value
• Sustainability Leadership: Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
• Revenue Growth: Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
• Business Development: Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth
• Safety Excellence: Work safely at all times, following all EHS policies and procedures

Qualifications:

Knowledge, Skills & Abilities:

• Proficiency in mathematical calculations and chemistry concepts
• Demonstrated mechanical and electrical aptitude for small-scale equipment and instrumentation
• Excellent time management in fast-paced environments
• Technical curiosity and superior problem-solving skills
• Customer-focused mindset with active listening skills
• Ability to work independently and as part of a collaborative team
• Strong interpersonal and communication abilities
• Openness to continuous learning and professional development
• Willingness to travel

Education & Experience:

• Bachelor's Degree, or equivalent, in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred. Alternatively, 8+ years of direct experience in the field and water treatment industry qualifies, along with a high school education
• 4+ years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building
• Chemical water & process treatment experience
• Experience with consultative selling and technical solution development
• A valid US driver's license (a learner’s permit will not qualify)

Working Conditions:

• Physical capability to lift and carry up to 50 pounds as needed (frequency varies by worksite)
• Comfortable working in industrial environments
• Travel may…