National Accounts Coordinator- Fire Protection Industry Job Richmond area,Virginia USA,Sales

The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead.
Act as the primary interface with national account customers.
Attend and prepare for weekly meetings with Account Coordinator Lead.
Participate in training designed to improve industry knowledge and overall skills required of the position.
Lead the on-boarding process for a new national account customer.
Audit and validate that national account customer administrative needs are being met.
Assist in scheduling and assigning work orders and service requests to appropriate office and or partner. Follow up to make sure work is completed in a timely manner to customers’ satisfaction.
Assist in processing invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers.
Review and follow up on additional repair quotes and proposals.
Maintain the internal tracking system and any third party system utilized by the national account customer.
Work directly with service office to make sure national account customers questions are being answered.
Support the sales efforts of the national account managers.
Other duties may be assigned.

Job Summary

JOB DESCRIPTION

The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead.
Act as the primary interface with national account customers.
Attend and prepare for weekly meetings with Account Coordinator Lead.
Participate in training designed to improve industry knowledge and overall skills required of the position.
Lead the on-boarding process for a new national account customer.
Audit and validate that national account customer administrative needs are being met.
Assist in scheduling and assigning work orders and service requests to appropriate office and or partner. Follow up to make sure work is completed in a timely manner to customers’ satisfaction.
Assist in processing invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers.
Review and follow up on additional repair quotes and proposals.
Maintain the internal tracking system and any third party system utilized by the national account customer.
Work directly with service office to make sure national account customers questions are being answered.
Support the sales efforts of the national account managers.
Other duties may be assigned.

Essential

Job Duties

The National Accounts Coordinator is responsible for being the primary interface with the National Account customers, under the direction of National Accounts Team Lead.
Act as the primary interface with national account customers.
Attend and prepare for weekly meetings with Account Coordinator Lead.
Participate in training designed to improve industry knowledge and overall skills required of the position.
Lead the on-boarding process for a new national account customer.
Audit and validate that national account customer administrative needs are being met.
Assist in scheduling and assigning work orders and service requests to appropriate office and or partner. Follow up to make sure work is completed in a timely manner to customers’ satisfaction.
Assist in processing invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers.
Review and follow up on additional repair quotes and proposals.
Maintain the internal tracking system and any third party system utilized by the national account customer.
Work directly with service office to make sure national account customers questions are…