Security Officer - Dispatch

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch in Richmond, VA
, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will coordinate officer activity, monitor alarms and cameras, and help direct responses to security-related concerns. You will support access control and badge activity, document incidents using a computer and/or tablet, and provide professional customer service to tenants, visitors, and staff.

Bring agile problem-solving, reliable communication, innovative thinking, teamwork, and integrity to every shift.

Position Type: Full Time

Pay Rate: $25.85 / Hour

Job Schedule:

Note:

Schedule details are listed below in the original format; where possible we list typical shifts for clarity.

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch function for a commercial real estate location by monitoring alarms, cameras, and access control activity, and coordinating responses via phone, radio, and/or electronic systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, including prioritizing calls for service and notifying on-site personnel and/or emergency services as required by post orders.
• Maintain detailed dispatch logs and incident documentation, including time-stamped events, notifications made, and follow-up actions, and communicate status updates to property management and/or supervisors.
• Conduct regular and random patrols around the business and perimeter as directed, and report unusual activity, hazards, and/or maintenance concerns per site procedures.

• Have 1+ years of security experience.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information, please review the company policies with your recruitment team.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit the company offices page for more information.