Senior Manager, Global Security Operations & Access Control - CoStar Group - Richmond, VA

Senior Manager, Global Security Operations & Access Control – CoStar Group – Richmond, VA

Job Description

On‑site in Richmond, VA HQ, the Senior Manager of Global Security Operations & Access Control will lead a global, multi‑functional team within the Corporate Campus, reporting to the Director of Corporate Security & Safety Operations. This critical role ensures the safety and security of employees, facilities, and assets worldwide by overseeing the Global Security Operations Center (GSOC) while conducting risk assessments, incident response, crisis management, and access control.

• Leadership: Inspire and manage a skilled team, fostering a culture of excellence and professional development.
• Strategic Vision: Develop and implement the GSOC’s strategic vision in alignment with the company’s global security strategy.
• Operational Oversight: Ensure 24/7 GSOC operations focused on threat detection, incident response, and overall readiness.
• Security Protocols: Establish and enforce comprehensive security protocols, integrating the latest global security trends.
• Technology Integration: Oversee the implementation of advanced security technologies for proactive threat management.
• Crisis Management: Develop and refine crisis management plans for effective handling of critical incidents.
• Risk Analysis: Conduct ongoing risk assessments and devise strategies to mitigate emerging threats.
• Global Coordination: Collaborate with regional security teams, vendors, and law enforcement to ensure coordinated incident responses.
• Program Development: Implement and assess comprehensive security programs to meet industry standards.
• Team Development: Mentor and train GSOC staff to uphold high standards in security operations.
• Reporting: Provide detailed reports and insights to senior management and clients.
• Daily Operations Management: Oversee daily security operations, including access control, surveillance systems, and incident response.
• Supervision: Manage security personnel (internal and contractors), providing guidance, training, and performance evaluations.
• Guard Services Oversight: Supervise guard services for all security operations centers.
• Policy Development: Develop and enforce security policies and procedures to protect personnel, assets, and facilities.
• Security Assessments: Conduct regular security assessments and vulnerability analyses to identify and address security gaps.
• Stakeholder
  
  Collaboration:
  
  Work with internal and external stakeholders to ensure compliance with regulations and industry best practices.
• Incident Investigation: Coordinate investigations into security incidents, theft, fraud, and breaches of security.
• Law Enforcement Relations: Maintain relationships with law enforcement agencies for enhanced security capabilities and intelligence sharing.
• Emergency Response: Respond to security incidents and emergencies, taking appropriate actions and documenting incidents as necessary.
• Business Continuity: Partner with business units to maintain security measures for business continuity and disaster recovery.
• Cross‑Functional
  
  Collaboration:
  
  Work with IT, HR, Legal, and Facilities to align security objectives with organizational initiatives.
• Audits and Assessments: Conduct regular audits of security controls and processes to ensure compliance and effectiveness.
• Security Training: Assist in developing and implementing security awareness training programs for employees.
• Technology Development: Support the development and implementation of security technologies and systems.
• Industry Awareness: Stay updated on trends, technologies, and regulations in security operations.
• Flexible Availability: Work flexible hours and be available on call 24/7 as situations warrant.
• Additional Duties: Perform other duties as assigned.

• Bachelor’s degree required from an accredited, not‑for‑profit, in‑person college/university.
• A track record of commitment to prior employers.
• 7‑10 years of experience in security operations, particularly in managing a GSOC and Access Control.
• Proven leadership and strategic planning experience.
• In‑depth knowledge of security technologies and best practices.
• Exceptional…