Security - National

SUMMARY

The Security Officer will maintain the safety of all employees, guests, and clients at shows, events, festivals, tours, one‑offs, and venues through constant patrol, observation, and documentation. This position will be the first point of contact for all security related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests.

• Monitor assigned area of venue on foot. Observe, report, and control ongoing activity while keeping track of unusual occurrences. Assist with the ejection or control of unruly, disruptive, or intoxicated guests.
• Monitor entry and access point for the venue and ensure all guests and employees have appropriate access to each specific area.
• Escort artists, VIPs, guests, and employees to protect and prevent unwanted attention, disruption, incident, or injury.
• Respond immediately to the fire control center to locate, acknowledge, and silence alarms. Check signal areas, report, and reset alarms. Enact fire safety procedures and evacuations when necessary.
• Respond to and document all medical situations, request EMT/medical personnel, assist with minor first aid, and coordinate transportation for friends and families of afflicted individuals when necessary.
• Assist with all customer service needs before, during, and after each show, including directions, instructions, information, escorts, and medical assistance.
• Screen and confirm all employees, vendors, delivery personnel, guests, and artists entering the venue to ensure appropriate access. Review and verify documentation for validity.
• Log all activity, movements, and repairs in the appropriate log, ensuring all incidents are accurately documented.

• High School Diploma or equivalent (minimum education level).
• 1–2 years of related work experience.
• Strong interpersonal, verbal, and written communication skills.
• Expert organizational, leadership, and time management skills.
• Ability to qualify for and be issued a security officer license.
• Ability to obtain and maintain a Guard Card.
• CPR and AED certification.
• Knowledge of rules and regulations with a good understanding of what is permissible.
• Ability to stand for long periods of time.
• Ability to work long hours, including nights, weekends, and some holidays.
• Knowledge of music industry and live events preferred.

Pay Scale: $15.08 – $22.88 per hour

Bonus:
This position is not eligible for a bonus under the current bonus plan requirements.

Benefits:
This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee's job description, whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.