Global Surveillance Specialist Richmond, VA

Job Description

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This position has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.

Selectee must be able to work various shifts to include weekends and holidays.

BASIC QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL

JOB DUTIES AND RESPONSIBILITIES:

Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

• Alarm Monitoring
• CCTV Monitoring
• Camera Surveys
• Answering phones; operate IP based telephone system
• Radio Dispatch; use multi-channel communications
• Radio and Call logging
• Operations support; routing of call information to the appropriate units for handling.
• Ensure timely and effective response to incidents, alarms, notifications, calls and other activities. related to the Security Operations Center and its role as a central alarm monitoring station.
• Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems.
• Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures.
• Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g. Officer Dispatch, Incident Reporting, etc.)
• Other duties as assigned.

Auto req : 480720

Minimum

Education Required:

Certifications/Security Clearances/Other (Enter Below)

: Security

Additional Qualifications/Responsibilities:

• Experience in a modern 911 Call Center, Central Station Alarm Monitoring and Dispatch
• Operation, Technical Security Control Room, or similar environment
• Ability to learn through classroom and on the job training.

Physical Requirements And Environment:

• Environment:
  Office; minimal to no exposure to extreme temperatures is expected
• Major activity:
  Working on PC and using telephone/radio while sitting
• Physical efforts to carry out job duties:
  Limited, to include some standing, bending, and limited stretching and reaching.
• Must be able to submit to drug screening to the extent permissible by law
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Certificates/Security Clearances/Other

City: Richmond

State: Virginia

Job Code Security Staff

Affiliate Sponsor Garda World Federal Services