Commercial HVAC Service Technician

Overview

At Hobbs & Associates, our greatest asset is our people. We invest in our team to deliver top‑tier service, lasting client relationships, and a company culture built on trust and expertise.

Whether you’re an experienced HVAC professional or just starting your journey, we offer hands‑on training, growth opportunities, and a work environment where your skills and ideas are valued.

From field technicians to office staff, every role plays a vital part in leading the HVAC industry through innovation, service excellence, and genuine teamwork. If you want to make an impact, grow your craft, and be part of something bigger, we’d love to meet you.

Under the guidance of the Service General Manager, the HVAC Service Technician delivers top‑tier service by installing, servicing, and starting up a wide range of commercial HVAC systems. From first‑time installations to diagnosing and repairing complex issues, you’ll be the go‑to problem solver for our customers.

This role focuses on creating positive experiences—identifying problems, delivering smart solutions, and ensuring every job meets the highest standards for both the customer and the company.

• Service, Troubleshooting & Optimization: Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine‑tune system performance for energy efficiency and reliability.
• Customer Relationship Management: Build and maintain strong client relationships by addressing service concerns, recommending improvements, and maintaining high‑quality communication.
• Communication & Documentation: Coordinate with internal teams to ensure efficient scheduling and follow‑up. Accurately complete service reports, work orders, and related documentation.
• Vehicle & Equipment Readiness: Maintain a clean, organized, and well‑stocked service vehicle. Ensure personal tools and equipment are in optimal working condition.
• Training & Mentorship: Stay current through ongoing technical training. Serve as a resource and occasional mentor to junior technicians.
• Safety & Compliance: Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
• Emergency Response: Participate in on‑call rotation to provide after‑hours support for urgent service needs.
• Other Duties as Assigned: Contribute to the team and company by stepping in where needed.

• Some overnight travel may be required depending on jobsite location.
• Partial tool set provided by the company.
• All required PPE is supplied by Hobbs & Associates.
• Technicians receive a company‑issued corporate credit card for job‑related expenses.
• Extensive on‑the‑job training is provided at no cost to the employee, with opportunities to grow skillsets over time.

• Technical Expertise & Problem Solving – Applies in‑depth knowledge of commercial HVAC systems to troubleshoot and implement effective solutions.
• Customer & Team Engagement – Builds trust and maintains positive relationships with customers and colleagues through clear, professional communication.
• Time & Task Management – Prioritizes responsibilities effectively, manages schedules, and maximizes productivity across varying service calls.
• Adaptability & Continuous Learning – Responds well to changing job demands and field conditions, actively participates in training, and embraces new tools and technologies.

• 3–5 years of commercial HVAC service experience with VRF, rooftop units, and packaged equipment.
• EPA Universal Certification required; OEM‑specific training or certifications preferred.
• Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
• Strong communication and customer service skills with a professional, team‑focused mindset.
• Valid driver’s license with clean driving record; able to pass a background check and drug screening.
• Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
• Willingness to participate in an on‑call rotation for emergency service coverage.