Senior ESS Installation Technician - Richmond

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Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award‑winning team specializes in delivering solutions for the most complex, large‑scale and immersive installations. We serve a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, partnering with clients to create spaces that bring people together and keep them coming back.

At Diversified, we’re on a mission to create a world without boundaries… With clients spanning the globe and an exciting pipeline of projects across industries, we offer a career path with flexibility, competitive compensation and benefits, a culture that celebrates diversity and inclusion. As a Diversified associate, you’ll dive headfirst into big, complex, and rewarding projects that push the boundaries of what’s possible.

The Senior ESS (Electronic Security) Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field role for the bulk of the actual work that gets done in our clients’ buildings. The install tech coordinates with project management, field superintendents and others to fully understand their role on specific projects, interprets our drawing packages, and handles rack and enclosure build‑outs, panel terminations, device installation, testing and troubleshooting.

The Senior Tech will manage our most complex system designs, mentor other technicians and set an example in all aspects of the job.

• You will be expected to know and learn what is on the BOM for every job and know the material required for your job.
• Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated.
  • If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP.
• Take ownership of job schedules for workload given to you.
  • Prioritize your time properly and be able to manage multiple tasks at any given time.
• Maintain constant communication with the Site Supervisor on a daily basis.
• Keep written records of the following on One
  
  Note:
  • Work accomplished with technicians/trades (sub‑contractors, GC, EC)
  • Project issues
  • Discuss problems that may arise
  • Site Readiness Document
  • Site Inventory (kept up to date, at minimum, on a monthly basis)
  • Redlines/RFIs (if required)
  • Communicate the need for assistance and guidance for any work that is required for the job. This may include labor problems as well as technical issues.
• Assist installation technicians on questions or concerns with installation of devices/head end work to be done.

This level of technician will be responsible for performing tasks on clients’ job sites with no supervision. The position is the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others’ work and communicating with key stakeholders on behalf of the PM. It requires the highest level of technical and people skills.

The position is often alone on the job sites and requires good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. The position is independent and will need to make onsite decisions on behalf of the PM, requiring diplomacy with clients and key stakeholders.

The employee may be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. PPE is usually required. The employee can typically spend at least 50% of their time on their feet, mobile around the construction site, climb ladders, use stairs, and lift up to 40 pounds.

The individual is required to…