HVAC​/R Technical Services Advisor​/Training Instructor

What You'll Do:

• Help develop and deliver hands‑on and classroom HVAC training.
• Train in branded HVAC equipment.
• Train contractors on installation, troubleshooting, controls, and system operation
• Conduct in‑branch, on‑site, and virtual training sessions on branded equipment.
• Create training materials, presentations.
• Build live training units for hands‑on training.
• Provide Technical support to contractors over phone and on site when needed.
• Support technical team with product knowledge and application expertise.
• Partner with manufacturers to stay current on new equipment and technologies (overnight travel may be required)
• Assist in troubleshooting advanced technical issues when needed.
• Promote training programs to customers and help grow attendance.
• Visit different branches to assist with unit repairs as needed.

• 5+ years of HVAC field experience with technical training.
• Strong knowledge of residential and light commercial HVAC systems.
• Excellent presentation and communication skills.
• Ability to teach technical concepts clearly to different skill levels.
• Comfortable speaking in front of groups and leading hands‑on labs.

• EPA Section 608 Certification
• Prior teaching, training, or mentoring experience
• Experience with inverter technology, controls, and high‑efficiency equipment
• Proficient with basic computer tools (PowerPoint, training platforms, etc.)

• Combination of classroom, training lab, branch locations, and field visits
• Frequent interaction with contractors, technicians, and internal teams
• Regional travel between NC & VA J‑Team locations (often 75%)

• Team‑focused environment
• Hands‑on role with room to grow.
• Opportunity to build lasting customer relationships.