Supported Employment Specialist II; Job Coach

About The Role

Make a lasting impact by helping individuals with disabilities achieve meaningful, competitive employment. As a Supported Employment Specialist II at SOAR
365, you will bring advanced experience, leadership, and creativity to a mission-driven team dedicated to inclusion and opportunity. This full-time role is ideal for a skilled employment professional who thrives on building employer partnerships, mentoring staff, and removing barriers to employment. Passions for person-first support and a desire to lead by example while changing lives through work align with this opportunity.

SOAR
365 has been dedicated to supporting individuals and families living with disabilities for more than 70 years. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life, impacting more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we proudly help people of all abilities thrive.

We are an Employer of Choice, offering competitive benefits, professional development, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

The Specialist provides comprehensive direct and indirect job coaching and employment supports to individuals with disabilities. Responsibilities include conducting situational assessments, implementing training techniques, leading job development, coaching, and follow‑along services to support competitive integrated employment while meeting billable hour expectations. Additional duties comprise completing intakes, employment plans, case notes, and reports using Netsmart; maintaining accurate documentation; providing transportation when needed;

mentoring Employment Specialist I staff; supporting understanding of DARS and Medicaid Waiver processes; maintaining active relationships with at least eight inclusive business partners; identifying program challenges and recommending solutions; collaborating with leadership on program objectives; and effectively supporting volunteers and interns. The role requires schedule flexibility, participation in trainings and meetings, and ongoing compliance with agency policies, safety standards, and regulatory requirements.

Qualified candidates will hold a bachelor's degree in human services, education, social work, vocational rehabilitation, or a related field and have at least two years of experience in supported employment, employment services, workforce development, or pre‑employment transition services. ACRE Certification and/or a Certified Supported Employment Professional credential is required. Applicants must demonstrate strong relationship‑building skills with individuals with disabilities, employers, families, and partner agencies, apply a person‑first, positive behavioral support approach to employment planning, have proficiency in documentation and case management systems, possess problem‑solving skills, and be able to mentor others.

A valid driver’s license with an acceptable record, successful completion of a SOAR
365 driving test, and the ability to obtain and maintain CPR/First Aid and Therapeutic Options certifications are required.

Must be able to work a flexible schedule, including nights and weekends.

• Sign‑on Bonus: $2,000.00

• Merit increases
• Incentive plan
• Comprehensive health, dental, and vision coverage
• 12 paid holidays
• Sick and vacation leave
• Immediate access to your paycheck through Zay Zoon
• Short‑ and long‑term disability benefits
• Flexible spending accounts (FSA)
• 403(b) retirement plan with employer match and immediate vesting
• Life insurance
• Employee development and training programs
• Wellness programs
• Discounted tuition to South University

To apply , submit a completed SOAR
365 application.

SOAR
365 is an EO/AA employer welcoming applicants who are veterans, individuals with disabilities, and those from other protected categories. We are a drug‑free workplace.

If you need reasonable accommodation when applying for a position on our website, please contact Human Resources at (804) 358‑1874.