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Mortgage Delinquency Specialist — Solutions & Retention

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Truist
Full Time position
Listed on 2026-06-05
Job specializations:
  • Social Work
    Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Truist in Richmond, Virginia is seeking a dedicated professional for client interaction regarding delinquent accounts. This role requires engaging with clients to maximize value while minimizing losses and includes responsibilities like negotiating payment arrangements and documenting interactions accurately.

The ideal candidate has over three years of client-facing experience, preferably within a call center. Truist provides various benefits, including medical, dental, and a 401(k) plan, along with vacation and sick days.

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