Casework Intern; Fall - UNPAID

Casework Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC Richmond's Casework department provides direct support to newly arrived refugees and other eligible populations during their initial resettlement period. The Casework Intern will support caseworkers with a variety of responsibilities related to client stabilization, service coordination, and community integration. Responsibilities may include assisting with client appointments, supporting public benefits enrollment, helping clients access healthcare and community resources, preparing documentation and case notes, supporting cultural orientation activities, and assisting with administrative and logistical tasks.

The intern will work closely with casework staff to help ensure clients receive timely, coordinated services and support during their first months after arrival.

Responsibilities:

• Attend IRC Volunteer/Intern Orientation
• Support caseworkers with client appointments and service coordination
• Assist clients with accessing community resources and navigating public systems
• Help clients complete applications and required paperwork for services and benefits
• Support Cultural Orientation sessions and client education activities
• Assist with transportation coordination and accompaniment to appointments as needed
• Prepare required documentation for case files and enter case notes
• Support scheduling, follow-up communication, and general administrative tasks
• Assist with organizing and maintaining client files and records
• Help coordinate donations, supplies, and client needs as assigned
• Advocate for clients during service delivery and represent IRC professionally
• Maintain confidentiality and adhere to IRC policies and procedures
• Track hours and submit a monthly timesheet through IRC's online Volunteer Dashboard

Requirements:

• Excellent written and verbal communication skills
• Detail-oriented, organized and reliable
• Reliable, organized, and able to complete tasks within deadlines
• Successful navigation of a complex and fast-paced environment
• Must have access to a car and a clean driving record

This position is unpaid and reports to the Casework Supervisor.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation.