Community Connections Specialist
Listed on 2026-08-03
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Social Work
Community Health, Family Advocacy & Support Services -
Non-Profit & Social Impact
Community Health
Department
The Partnership for People with Disabilities (PPD) at Virginia Commonwealth University (VCU) celebrates over 40 years as Virginia’s University Center for Excellence in Developmental Disabilities Research, Training and Dissemination. The Partnership’s Center for Family Involvement (CFI) works with families 1:1 to build their skills as advocates for their child/family, mentors to other families, and leaders in changing the system for those that follow.
Duties & ResponsibilitiesThe Community Connections Specialist is a part-time grant-funded position, reporting to the Director of the Center for Family Involvement (CFI) at the PPD munity Connection Specialists are specific to special populations and work with other CFI staff and volunteer Family Navigators to help family members of children and adults with disabilities identify and access information, services, and community supports that meet their needs.
Community Connection Specialists also outreach to organizations and groups in Virginia (and the country) with whom the CFI and Partnership should partner to meet the needs of all families with children and young adults with disabilities.
- Develops and maintains collaborative relationships with community organizations, family-led organizations, healthcare providers, disability organizations, schools, and other partners to improve access to information, supports, and services for families of children and youth with disabilities and special health care needs.
- Conducts community asset mapping to identify organizations, resources, and informal support networks serving families across Virginia, particularly Tribal communities.
- Builds and sustains partnerships with Virginia Tribal Nations and Indigenous-serving organizations to strengthen disability awareness and access to family support and navigation services.
- Represents the Center for Family Involvement (CFI) and the Partnership for People with Disabilities (PPD) in community meetings, trainings, and outreach activities to increase awareness of disability resources, family leadership opportunities, and available services.
- Provides individualized information, resource navigation, and peer support to families of children and youth with disabilities and special health care needs, helping families understand available services, navigate complex systems, and access needed supports.
- Uses family-centered engagement strategies to reach families who experience barriers to accessing services, especially families from Tribal communities.
- Recruits, supports, and mentors volunteer Family Navigators and family leaders, including outreach to underrepresented communities, to expand peer-to-peer support and strengthen family engagement.
- Maintains accurate documentation of family contacts, community partnerships, referrals, and outcomes using the CFI Salesforce data system.
- Attends and participates as a team member in regular CFI and PPD staff meetings/trainings, including any regional meetings with other CFI staff;
- Serves as a resource to the CFI and PPD by bringing Tribal/Indigenous perspectives, training, and technical assistance to ensure the delivery of appropriate services to organizational clients; and
- Assists, develops, and participates in programs or projects assigned by the supervisor.
- Attends mandatory PPD, CFI, and/or VCU employee orientation and on-going staff development opportunities;
- Participates in at least two face to face or virtual training, seminars, courses and/or a state conference every year to improve service knowledge and skills;
- Actively participates in discussions by sharing experiences, training information, resources, etc. with other team members and identifying gaps in services and possible solutions; and
- Meets at least one time per month with the CFI director.
The work hours can be flexible, given the needs of the community (for example, evening hours, weekend hours, daytime hours).
The position will be renewed each year, dependent upon performance and funding.
Partnership staff receive mileage reimbursement according to CFI policies; a small wireless monthly stipend (if approved); and equipment (i.e., laptop, printer as necessary) to meet job requirements.
This Community Connections Specialist position may be based in the Richmond office or work remotely, depending on the successful candidate's location. The final work arrangement will be confirmed with the selected candidate.
QualificationsMinimum Qualifications:
- Have a minimum of 2 years of experience supporting people with disabilities or special health care needs and their families.
- Demonstrated experience building partnerships with American Indian/Indigenous communities, Tribal Nations, or Indigenous-serving organizations to support families.
- Knowledge of tribal health systems, community resources, and barriers that may affect families' access to health care,…
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