Family Services Specialist II - Child Protective Services
Listed on 2026-08-11
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Social Work
Family Advocacy & Support Services, Child Protection, Human Services/ Social Work
Family Services Specialist II
- Child Protective Service
The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Family Services Specialist II
- Child Protective Service in the Division of Children, Families & Adults. The incumbent is responsible for ensuring the safety and well-being of children and following up on reports of abuse and neglect of children.
Responsibilities include:
- Ensuring safety of children in the department's care
- Responding to hotline reports
- Investigating alleged cases of abuse and neglect
- Providing or coordinating interventions and services to families at risk or families where children have been removed
- Conducting interviews to gather evidence
- Petitioning the court for removals and protective orders
- Preparing documentation and recommendations for court
- Testifying and executing court-orders
- Developing service plans
- Establishing and maintaining individual case records
- Transporting clients to ensure their welfare or facilitate the delivery of appropriate services
- Supervising cases, monitoring progress and compliance with court orders and providing case management for children and families
** City of Richmond Department of Social Services employees are considered essential personnel and may be required to work during inclement weather and times of declared emergencies**
Knowledge, skills, and abilities include:
- Considerable knowledge in principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services; and State and local policies and procedures, laws, and regulations.
- Demonstrated skills in advocating and counseling; administering individual and family assessments and interpreting results; interviewing; case management, including reporting and documenting; oral/written communication; and conducting forensic interviews.
- Demonstrated ability in understanding and interpreting policies, procedures, regulations, and laws; thinking critically; manage time effectively; make sound judgments; problem solve; and analyze, assess, and evaluate data.
Minimum training and experience:
- Bachelor's degree in a Human Services field OR Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22
VAC
40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services - Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Licensing, certifications, and/or other special requirements:
- Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.
Preferred training and experience:
- Two (2) or more years of Social Work experience working with families
- Advanced computer, written and oral communication skills
- Knowledge of best practices and policies used throughout the reunification and permanency process
- Working knowledge of the Commonwealth of Virginia court system
- Proficient crisis intervention techniques and case management skills
- Effectively develop relationships among a diverse, socio-economic class of clients
- Ability to read, write, and speak Spanish fluently
- Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
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