Program Supervisor- Outpatient Services

Company Overview:

At Child Savers, we believe that every child deserves a strong start and a hopeful future. As Richmond’s oldest nonprofit dedicated exclusively to children’s mental health and trauma recovery, we provide access to equitable, trauma‑informed therapy and prevention services that build resilience and support lifelong well‑being. Our team is composed of mission‑driven professionals who work every day to empower children and strengthen families throughout Central Virginia.

At Child Savers, we believe that every child deserves a strong start and a hopeful future. As Richmond’s oldest nonprofit dedicated exclusively to children’s mental health and trauma recovery, we provide access to equitable, trauma‑informed therapy and prevention services that build resilience and support lifelong well‑being. Our team is composed of mission‑driven professionals who work every day to empower children and strengthen families throughout Central Virginia.

By joining Child Savers, you’ll become part of a compassionate, collaborative organization that values diversity, promotes continuous learning, and is committed to making a meaningful impact in our community.

We are seeking a Program Supervisor with the Outpatient Services team.

The Program Supervisor position entails both clinical and supervisory responsibilities for the clinical team, including coordination, supervision, and oversight of clinical services, outreach, and training. The incumbent must be passionate in caring for our community’s most vulnerable children and continually improving the system which supports their healing and growth.

The Program Supervisor will be a vital support for both her/his own clients and will work within a clinical team. This position is an opportunity to affect change in the lives of children while working at a 100-year-old organization dedicated to the highest quality of care. There will be ongoing focus provided to learn effective treatment theories and skills from our team of highly experienced professionals in the field.

The Program Supervisor position is a licensed clinical position within the agency and has administrative supervisory responsibility over their identified program or service. In addition to a strong clinical background, the position requires a skillset in providing leadership and management to individuals and teams, drive for productivity and operational excellence, and meet team mission goals. The Program Supervisor demonstrates mastery of skill in their assigned area and can support team members with training and coaching.

This individual will be proactive and experienced in the delivery of quality therapy services known to be effective with children. The incumbent will be solution‑focused and elevate the quality of care of all program services.

• Delivery of psychotherapeutic clinical care, as well as case management, as outlined in DBHDS and DMAS regulations for each service area assignment.
• Responsible for the development and implementation of Individual, Family, and Group treatment interventions as applicable.
• Responsible for direct therapeutic care of case load and other clinical duties as assigned such as group therapy, case collaboration and team coverage. The volume of clinical duties in service of Child Savers clients will be adjusted as needed to maintain appropriate clinical care for clients, stewardship of organization resources and fulfillment of agency mission.
• Maintain compliance with all funding source regulations, rules, and documentation requirements to ensure timely approval of service.
• Ensure all clinicians on their team maintain a full case load and are meeting monthly and yearly production expectations.
• Ensure compliance with all local, State, and Federal regulatory requirements, including timely and accurate documentation of services provided for:
  Licensure, HIPAA, Medicaid, Department of Social Services, LHRC and other professional standards and funding sources, which includes all clinical notes per session are entered within 24 hours after each completed session
• Reviews clinical notes of team members as…