Software Engineer II

Job Summary

JOB DESCRIPTION- ENGINEER II, SOFTWARE

Location:

Virginia, US

Division:
Ticketmaster NA

Line Manager:
Director, Software

Contract

Terms:

Permanent, 40 hours per week

• Write well-designed, efficient code with unit tests, logging, and documentation following test-driven development practices
• Contribute to building and maintaining public APIs and reactive non-blocking microservices handling concurrent requests at scale
• Support the development of real-time data streams, search applications, and data pipelines powering Ticketmaster's Discovery Experiences, reporting, and content platforms
• Containerize applications and work with cloud infrastructure using Infrastructure as Code, with automated CI/CD pipelines for testing and deployment
• Contribute to observability solutions including metrics, logging, and alerting
• Troubleshoot and resolve production issues with guidance from senior engineers, and participate in on‑call rotations to support platform reliability
• Work with relational and No
  
  SQL databases, implementing caching strategies for optimal performance
• Contribute to web applications including the next generation of
• Collaborate with cross‑functional teams on shared frameworks, technologies, and AI‑driven platform improvements

• 1+ years professional hands‑on related experience
• Java:
  Experience with JVM technologies and proficiency in Java programming (Java 17+ preferred), including Spring Boot MVC or Spring Web Flux
• Testing & Build:
  Unit testing skills (JUnit) with test‑driven development practices; familiarity with build automation tools such as Maven or Gradle
• Cloud & Infrastructure:
  Familiarity with AWS or similar cloud platforms and basic understanding of Infrastructure as Code (Terraform or Cloud Formation)
• Containers & Orchestration:
  Experience with Docker containerization; exposure to Kubernetes is a plus
• A bachelor's degree in CS/Information Systems or related field
• Understanding of Design Patterns and SOLID principles
• Experience working in an agile development environment

• Messaging:
  Experience with Kafka or similar messaging systems and event‑driven architectures
• Caching:
  Redis or similar in‑memory data stores
• CI/CD:
  Git Lab CI, Jenkins, or similar pipeline automation tools
• Observability:
  Prometheus, Grafana, Splunk, Elast Alert, or similar monitoring and alerting tools
• Stream Processing:
  Spring Cloud Stream, Kafka Streams, or similar event‑driven frameworks
• Edge & API Management:
  Fastly, Apigee, or similar CDN/API gateway platforms
• Databases:
  Mongo
  
  DB, MySQL, or similar relational and No
  
  SQL databases
• Performance Testing:
  Gatling, JMeter, or similar load testing tools
• Scripting:
  Bash, Python, or similar languages for automation and tooling
• Elastic Search / Open Search
• Familiarity with AI/ML tools or LLM integrations
• Frontend:
  React or similar modern JavaScript frameworks

• You embrace creativity and take risks as we encourage innovation
• You think in terms of desired outcomes, not just reactive, quick solutions
• You promote cooperation and commitment within the team to achieve goals and deliverables
• You are a team player who helps others in the team succeed
• You are motivated and eager to learn, with a growing understanding of distributed, scalable systems
• You keep abreast of new products, technologies and Dev releases as we face exciting new challenges every day and are constantly evolving with emerging technology
• You can communicate clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information conveyed
• You are proactive in identifying problems and seeking guidance to develop practical and timely solutions

• Health:
  Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF:
  Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY:
  New parent programs including caregiver leave, plus fertility,…